Program Manager

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:


Project Management

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - VIRTUAL - US Georgia

Division:Solutions
Job Posting Title: Program Manager
Time Type: Full Time

POSITION SUMMARY

DSV is growingrapidly andcontinuously evaluating andentering new market segments. TheManagerofProgram Managementfor North America brings an entrepreneurial spirit, dedication to excellence, and experience leading large programs successfully.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• End-to-end perspective - acts as a detailed knowledge expert of DSV's new productcapabilities, roadmap,systems, and operations.

• Develops strong relationships across North Americanregionand contributes to the development of the strategyto achieveproductgoals.

• Oversees the execution of DSV'smarket segmentexpansionsto new and existing facilitiesin the United States and Canadaset by executive leadership.

• Responsible for ensuring consistentfeature deployments, customerimplementations,anddaily operating guidelinesare used across the entire network. Works to correct gaps in network.

• Ability to perform individualized research-with little oversight or direction-to develop guidelines and rules based on local rules and regulations.

• Managesprogramssuccessfully offering centralized support across theprogram.

• Oversees the continuous improvement of customer and facility implementations.

• Oversees customer and facility playbooks are up to date and beingutilized with 100% compliance.

• Oversees developmentand maintenanceof sales enablement materials like customer qualificationtoolsand product guides.

• Supports business development activities by acting as vertical knowledge and solutioning expert.

• Works to understand common customer service issuesacross the network; develops plans tomediate, deploy, and monitor across each local facility.

• Identifies and evaluates common tools and practices - oversees implementation at eachlocalfacility.

• Oversees implementation of newparcelcarriers,monitors performance, ensures KPI delivery,and managesusage appropriately.

• Identifies reporting opportunities and partners across organization to build, deploy, monitor, and improvedashboards, KPImonitoring, and other consolidated reports.

• Oversees implementation of new technologies such as automation,regulatory monitoring,andtransportationsystems across network.

• Leads voice of customer and voice of business feedback and provides recommendations to executive leadership for improvements.

SKILLS & ABILITIES

Education and/or Experience

• Bachelor's degree in Engineering, Business, or Logistics or equivalent fields is required

• Minimum of 10 years logistics experience with a 3PL or retailer implementing multiple facilities

For this position, the expected base pay range is $100,000.00 - $110,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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Program Manager

Atlanta

Nearest Major Market: Atlanta