Front Desk Agent - Horizon Pass Lodge

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

The Front Desk Associate at Horizon Pass Lodge in Beaver Creek - Bachelor Gulch is the face of the hotel, greeting guests, checking in and out, and ensuring a memorable stay for every guest. Previous hospitality experience is preferred; a valid US driver’s license, professional appearance, and strong organizational skills are required.

Job Specifications 

• Starting Wage: $20.00/hr - $23.00/hr

• Employment Type: Winter Seasonal 2026/2027

• Shift Type: Full Time hours available 

• Minimum Age: At least 18 years of age

• Housing Availability: Yes

Job Responsibilities:

• Open front desk and lobby each morning, review arrivals and departures, update housekeeping report.
• Check guests in and out, conduct pre-arrival communications, and follow up with guests after arrival.
• Conduct daily inspections of managed condominium units, logging inspection dates and reporting issues found.
• Provide assistance to homeowners and guests in person and on the phone.
• Newspaper and package delivery
• Assist with projects
• Other duties as assigned
• On-site parking
• Housing available

Job Requirements:

• Experience in hospitality preferred.
• Valid US driver’s license.
• Professional appearance and excellent written and verbal skills.
• Excellent attention to detail and organizational skills.

The expected pay range is $20.00/hr - $23.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 517477
Reference Date: 09/10/2026 
Job Code Function: Front Office