Retail Store Manager - 2792

We are currently looking for the right Retail Store Manager to join our team! Salary: $14.70 to $22.40 per hour plus a lucrative monthly bonus that can form a significant portion of total yearly income. Perks and Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays. Earned Wage Access program is available to all employees on the second day of employment, up to 50 % of earned wages can be withdrawn up to seven times in a payroll cycle. The ability to earn unlimited commission above your hourly base rate. Vacation: Employees are granted one week of paid vacation after completing six months of active, full‑time service. Followed by an additional week after one year and two weeks each anniversary thereafter (adjusted for mandatory mandates). Sick/Personal: Eligible employees are granted 8 hours after six months of employment and 16 hours each anniversary thereafter (adjusted for mandatory mandates). Employee discounts are available to all employees on the first day of active employment. Tuition Reimbursement with FirstCash Education (allowing up to $2 000 per year) is available to full‑time employees who meet the minimum program requirements. Access to over 10 000 discounts from 1 000+ companies with FirstCash Perks. Auto‑enrollment in the FirstCash 401(k) program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary We are seeking a Store Manager with 2+ years of management and customer service experience (retail/sales is a plus). A Store Manager will be accountable for day‑to‑day operations, promote a positive and productive environment, lead, coach, and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction. The Manager will set the tone for a customer‑centric environment, analyze store financial statements, and adjust as necessary. Responsibilities of a Store Manager Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues. Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards. Recruit top talent by sourcing candidates through company‑prescribed channels. Open and close the store, including counting cash and merchandise and ensuring all procedures are followed. Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans. Administer processes and procedures within the store: inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting. Evaluate the store’s financial statements and drive profitability through communication and goal setting. Ensure that operating standards meet or exceed FirstCash standards. Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued. Complete assigned tasks and training for self‑development as requested. Communicate clearly with employees to ensure they understand the store’s mission and profit objectives. Remain up‑to‑date on product knowledge. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties and tasks for extended periods of time (e.g., standing, stooping, walking, climbing, pushing, pulling, and lifting). Demonstrated ability to effectively supervise others. Ability to work with firearms and to become firearms certified. Employees may be asked to assist a customer on the exterior of the building or retrieve products from exterior storage areas. Minimum age 18 years old. High School Diploma, GED, or equivalent experience. Should be able to work in multiple locations as business needs dictate. Must be able to work a flexible retail schedule based on business needs, including weekends and holidays. Store Managers will work 45+ hours a week; hours are based on business needs and are not guaranteed. Computer literate and able to operate POS systems and common office machines. Ability to multi‑task in a fast‑paced environment. Detail‑oriented with strong organizational skills. Analytical skills. Cash handling experience is required. Ability to work independently with minimal supervision. Excellent work ethic and strong business sense. Bilingual Applicants Bilingual applicants are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Store Managers receive a commission based on the store’s monthly gross profit. Details will be provided during the interview process. Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job or the skills and abilities required. Management has discretion to assign or re‑assign duties at any time. Duties may be subject to change due to reasonable accommodation or other reasons. The company requires all employees to agree to a binding arbitration agreement to resolve disputes. Pay rates will not be below any applicable local minimum wage requirements. Equal Employment Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr FirstCash, Inc.