Commercial Entry Systems Installer & Service Specialist

Job Description

Job Description

Join Vortex Doors as a Commercial Entry Systems Installer & Service Specialist

Picture your day: you pick up a fully stocked service vehicle, review work orders, and head to a local business where a storefront door needs precise alignment. By mid-morning you’re replacing a closer and dialing in access control hardware. After lunch, you troubleshoot a faulty operator, document your work, and walk the customer through the fix. Every stop is a chance to make buildings safer and keep businesses moving.

What You’ll Do

• Install, service, and maintain commercial and industrial doors with professional tools and equipment.
• Diagnose and repair mechanical and electrical issues—springs, hinges, locks, operators, and related components.
• Configure and fit door hardware: locks, handles, closers, and basic access control systems.
• Verify all work meets safety practices and applicable building codes.
• Deliver clear, friendly customer service—explain findings, outline options, and provide cost‑effective solutions.
• Complete accurate service notes, measurements, and installation reports.
• Perform final quality checks to ensure reliable operation and Vortex standards.

Why Vortex Doors

• Industry-best training with hands-on instruction and mentorship.
• Exposure to commercial/retail door openings, hardware, and storefront glazing.
• Training on manual-operated doors and dock equipment for industrial openings.
• Hollow metal door, frame, and hardware training.
• Strong safety culture and a positive team environment.
• Recognition programs and performance rewards.
• Comprehensive health benefits, 401(k) match, 8 company-paid holidays, and PTO.
• Company-provided uniforms plus an annual boot allowance.

Schedule

• Full-time within business hours of 7:00 AM – 5:30 PM, Monday–Friday, with potential overtime and on-call needs.

Who Thrives Here

We welcome experienced installers and motivated, entry-level candidates. If you bring curiosity, mechanical aptitude, and pride in your craft, we’ll supply the training.

Qualifications

• High school diploma or equivalent.
• 2+ years in commercial door service is a plus (not required).
• Familiarity with door types, brands, and hardware is a plus.
• Skilled with hand and power tools; able to read a tape measure and work with fractions.
• Strong troubleshooting, problem-solving, and customer communication.
• Detail oriented with a commitment to quality workmanship and safety protocols.
• Valid driver’s license with a clean driving record.
• Physically able to lift up to 50 lbs; bend and lift repeatedly; climb ladders up to 20’; work on knees for extended periods; and operate power tools proficiently.
• Ongoing training provided to support your growth.

Core Proficiencies

• Mechanical troubleshooting
• Door installation