Event Team Member & Delivery Driver

Job Description

Job Description

BECOME A HAPPINESS AMBASSADOR & PRODUCT PROTECTOR AT MELT ICE CREAMS

We serve happy ICE CREAM, one scoop at a time. We BELIEVE treats can change your day — and your day can change the world.

At Melt Ice Creams, this hybrid role supports both our  Events Team and our  Delivery & Warehouse Team . You’ll represent MELT at weddings, corporate events, and festivals — and you’ll ensure our Scoop Shops and wholesale partners receive scratch-made ice cream frozen solid and delivered with precision. This is a high-trust, physical, fast-paced position that combines hospitality, route driving, inventory handling, and brand representation.

Location: 685 John B Sias Memorial Parkway, Fort Worth, TX 76134

Service Area: Dallas–Fort Worth Metroplex

Reports To: Events & Logistics Manager

Job Type: Part-Time or Full-Time

Schedule: Mix of morning weekday hours for Shop deliveries and evenings/weekends for events

Time Split: Approximately 50% delivery/logistics and 50% events (based on business needs)

Compensation: $16–20/hour average total compensation (base or base + tip share, based on job function)

Every week, you will:

• Create memorable event experiences across DFW
• Represent MELT professionally at weddings, corporate events, and festivals
• Deliver accurate, complete, and on-time product to Scoop Shops and wholesale partners
• Protect frozen product integrity from Commissary Kitchen to final Scoop Shop freezer
• Maintain high operational and food safety standards

You are both the  face of Melt in the community and the  final quality checkpoint before product reaches our Scoop Shops.

• Follow detailed event sheets and pack product accurately
• Transport carts, product, and equipment to event locations
• Set up and break down Happy Carts, booths, and food truck operations
• Scoop and serve ice cream efficiently while maintaining presentation standards
• Follow event timelines and service agreements precisely
• Maintain strict product temperature control and food safety compliance

• Engage guests with warmth, energy, and professionalism
• Communicate clearly with hosts, planners, and venue contacts
• Answer questions about flavors and our scratch-made process
• Maintain clean, organized, and visually appealing service areas

• Pick, pull, and verify scoop shop and wholesale orders
• Verify flavors, quantities, packaging, and labeling before departure
• Load, unload, and transport frozen product safely
• Deliver to MELT Scoop Shops and wholesale clients across DFW
• Obtain delivery confirmations and complete required documentation
• Follow daily and weekly operational checklists

• Monitor product temperatures during transport
• Follow FIFO and proper product rotation procedures
• Ensure product is handled according to MELT food safety standards
• Report discrepancies immediately

• Receive and account for incoming inventory
• Restock dry goods, packaging, and raw ingredients to par levels
• Assist with weekly and monthly inventory counts
• Operate powered pallet jack after safety training
• Maintain clean and organized warehouse and freezer spaces

• Safely operate company vehicles (non-CDL)
• Conduct daily pre- and post-trip vehicle inspections
• Maintain vehicle cleanliness and report maintenance needs
• Lift, push, and pull 50+ lbs repeatedly; This is a physically demanding role requiring stamina, strength, and attention to detail.
• Stand for extended periods and work outdoors in varying Texas weather
• Communicate clearly with the Events & Logistics Manager regarding schedules, delays, or issues

Hospitality-Driven Mindset: You genuinely enjoy serving people and creating memorable experiences.

Extreme Reliability: Events are time-sensitive. Delivery routes must run on schedule. The team must be able to count on you.

Detail-Oriented Precision: Inventory accuracy and product protection directly impact revenue and brand trust.

Process-Driven & Organized: You enjoy following systems and checklists.

Adaptable & Solutions-Focused: Texas heat. Traffic. Tight timelines. You stay steady and proactive.

Independent & Team-Oriented: Comfortable working solo on routes and collaboratively at events.

• Valid driver’s license with clean driving record
• Must be 18+ years old
• Ability to lift 50+ pounds repeatedly
• Ability to stand, bend, squat, twist, and reach throughout shift
• Comfortable working in freezer environments and outdoor conditions
• Flexible availability, including evenings and weekends
• Food Handler Certification (or willingness to obtain before start date)

• Delivery driver or route driving experience
• Catering or event experience
• Warehouse or inventory management experience
• Experience handling perishable or temperature-sensitive goods
• Experience driving larger vehicles or food trucks

• Experience in detail-oriented work environments (any industry)
• Background in crafts or hobbies requiring precision and accuracy
• Customer service experience showing attention to quality
• Experience working under time constraints while maintaining standards
• Previous Shift Lead or Key Holder positions that show reliability and leadership skills

• Competitive hourly compensation: $16–20/hour average total compensation (base or base + tip share, based on job function)
• Semi structured weekday schedule with evening and weekend shifts based on Event needs
• Company-subsidized health, dental, and vision insurance for full-time team members averaging 30 hours per week or more
• Company-paid life insurance and short term and long term disability insurance for full-time team members averaging 30 hours per week or more
• MELT is growing and there is an opportunity for upward growth within our company
• Potential for developing skills and gaining experience of many kinds
• Discounts on merchandise and ice cream purchases
• Weekly Pint Perks!

Founded in Fort Worth in 2014, Melt Ice Creams is a premium local creamery known for scratch-made ice creams, housemade inclusions, and creative flavor innovation. With five DFW scoop shops, a commissary kitchen (The Joy Factory), a catering team, and a small wholesale department — we are committed to operational excellence and exceptional experiences.

Every event and every delivery is an opportunity to turn guests into lifelong fans.

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