Senior Manager, Product Support (Fully Remote)

Zscaler

Lead a technical support team for complex Zscaler issues.
Manage escalations and drive process improvements.
Own training and initiatives for operational efficiency.

Who You Are:

Passionate leader developing technical talent.
Data-driven with focus on CSAT, NPS, and metrics.
Proactive problem-solver and continuous learner.
Health plans, time off, parental leave.
Retirement options, education reimbursement.
In-office perks and more.

Zscaler

Zscaler accelerates digital transformation with its Zero Trust Exchange platform, protecting customers from cyberattacks and data loss by securely connecting users, devices, and applications. The company has a global, customer-focused culture and is building an AI-native enterprise to solve security challenges.

#J-18808-Ljbffr

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Senior Manager, Product Support (Fully Remote) in United States vacancy

Senior Manager, Service Marketing & Product Management - REMOTE
$170k - $195k
...makes everything possible.The Sr. Manager, Service Marketing & Product Management is responsible for developing... ...VP of Global Service and will be fully REMOTE.In this role, you will have the... ...contracts, field service, technical support, service operations, lifecycle services...
Remote work
Senior
Full time
Contract work
Part time
Work from home
Flexible hours
Night shift
Danaher Corporation
Indianapolis, IN
4 days ago
Senior Manager, Service Marketing & Product Management - REMOTE
$170k - $195k
...makes everything possible.The Sr. Manager, Service Marketing & Product Management is responsible for developing... ...VP of Global Service and will be fully REMOTE.In this role, you will have the... ...contracts, field service, technical support, service operations, lifecycle services...
Remote work
Senior
Full time
Contract work
Part time
Work from home
Flexible hours
Night shift
Danaher Corporation
Indianapolis, IN
3 days ago
Senior Product Customer Success Manager (Fully Remote)
...Ensure client accounts are well managed and growing by improving KPIs and customer benefits. Support the Manager, Customer Success by training and coaching junior team... ...employer. NICE NICE Ltd. provides software products that help global businesses deliver extraordinary...
Remote work
Senior
NICE
United States
1 day ago
Remote Senior Product Manager - Servicing
...Senior Product Manager - Servicing (US Remote) Why this Role Matters: The Senior Product Manager - Servicing... ...currently a key internal platform supporting servicing and may expand into additional... ...need to recharge. Remote - Fully remote within the U.S., working...
Remote work
Senior
Immediate start
Flexible hours
Shift work
Greenbox Capital
Brownsville, TX
5 days ago
Senior Manager, Technical Product Support Engineering
$155.2k - $232.8k
...faster and more efficient.Job Summary & ResponsibilitiesThe Senior Manager, Technical Product Support is a global leadership role responsible for defining... ...training strategy, diagnostics, spares planning, and remote support capabilities.Drive closed‑loop feedback from customer...
Remote work
Senior
Permanent employment
Full time
Onto Innovation
Wilmington, MA
4 days ago
Senior Product Manager - Tech, Electrical Products and Services, Data Center Engineering
$151.2k - $204.6k
...who keep the cloud running. We support all AWS data centers and all... ...security experts, operations managers, and other vital roles. You’... ...completion.The Sr. Technical Product Manager creates and drives the... ...Cabinets/Units (PDC/PDU), Remote Power Panels (RPP), Busduct and...
Remote work
Senior
Immediate start
Flexible hours
AmazonWebServices
Austin, TX
2 days ago
Senior Technical Program Manager, Product Security
$146.4k - $206.78k
...With intelligent agreement management, Docusign unleashes business... ...(CLM).What you'll doAs a Senior TPM in Product Security, you will shape and... ...time between in-office and remote work. Access to an office location... ...sponsorship or immigration support for this position....
Remote work
Senior
Permanent employment
Full time
Contract work
Work at office
Local area
Shift work
2 days per week
DocuSign
Seattle, WA
1 day ago
Remote Senior Product Manager, AI Receptionist
$129k - $161.3k
...spent months interviewing salon managers and working behind front... ...Own the AI Receptionist product end-to-end ~ You’ll set... ...flexible vacation day policy. Fully remote so you can choose where you... ...planning resources and specialized support programs. Equity: get...
Remote work
Senior
Full time
Local area
Work from home
Flexible hours
Night shift
Boulevard
Remote
a month ago
Senior Product Manager (Member Product) (Fully Remote)
...Senior PM, Member Product, reporting to VP Digital Product + Ecommerce. Owns post-purchase retention, cross-sell, and engagement.... ...value architecture. Who You Are: ~7+ years product management, depth in subscription/retention. ~ Analytical fluency in...
Remote work
Senior
Seed Health, Inc.
United States
1 day ago
Senior Product Manager - InterQual Connect and InterQual Medical Review Service -OI Product - Remote
$112.7k - $193.2k
...criteria set for Utilization Management and Medical Necessity.... ...flagship clinical decision support technology, supporting more... ...authorization workflows.This Senior Product Manager owns product strategy... ...enjoy the flexibility to work remotely * from anywhere within the U...
Remote work
Senior
Minimum wage
Full time
Work experience placement
Work at office
Local area
UnitedHealth Group
Boston, MA
5 days ago
Senior Product Support Manager
...To establish a new support function for a major product launch, the full-time Senior Product Support Manager will design the operating model, lead a senior team, and collaborate... ...AI for data-driven decision-making in a remote capacity. Key responsibilities Design and...
Remote work
Senior
Full time
Virtual Vocations Inc
United States
1 day ago
Senior Manager, Product Telemetry & Analytics
$183.13k - $200.45k
# Senior Manager, Product Telemetry & AnalyticsAlteryxMassachusetts, USA - RemoteFull-time$183,125... ...telemetry and analytics function, which supports teams across Product, Finance,... ...for business decisions.* Permanent* Fully Remote* 8+ years, including 3+ years managing...
Remote work
Senior
Permanent employment
Shift work
We Love AI Jobs
Oklahoma City, OK
1 day ago
Senior Product Support Manager, NC3 Systems
...Air Force Civilian Service seeks a Supervisory Product Support Manager (NH-346-04) at Hanscom AFB in Bedford, MA. Lead product support strategies for NC3 programs, integrating organic and contract logistics teams while coordinating with multiple DoD stakeholders. Requires...
Remote work
Senior
Contract work
Work at office
Local area
Relocation
Air Force Civilian Service
Bedford, MA
4 days ago
Senior Manager, Service Marketing & Product Management REMOTE
$170k - $195k
...possible. The Sr. Manager Service Marketing & Product Management is responsible... ...Global Service and will be fully REMOTE . In this role you... ...field service technical support service operations lifecycle... ...:1- or . Required Experience: Senior Manager...
Remote work
Senior
Full time
Contract work
Part time
Work from home
Flexible hours
Night shift
Danaher
Indianapolis, IN
4 days ago
Senior Product Manager - Storage Services
$167k - $179k
...scale. We're looking for an experienced Product Manager to assist with the strategy and roadmap... ...trade-offs.Develop and maintain supporting documentation and best practices guides... ...Department:ProductExperience level:SeniorEmployment type:Full-timeWorkplace type:Remote
Remote work
Senior
Work at office
Flexible hours
Infinidat
Waltham, MA
2 days ago
Senior Product Manager, Emerging Products (0-1)
.... Jerry.ai is building the first app to manage it all. We started with car insurance in... ...marketplace), we’re ready to expand our product offerings and accelerate customer growth... ...home, motorcycle, RV, and beyond. We’re fully remote with offices in Palo Alto, New York, Chicago...
Remote work
Senior
Hourly pay
Full time
Contract work
Part time
Freelance
Local area
Precision Labs
San Francisco, CA
5 days ago
Remote Senior Product Support Lead - Healthcare
A healthcare benefits organization seeks a Sr. Product Support Specialist for a key role in coordinating product development initiatives... ...ideal candidate will have significant experience in project management and healthcare, excellent communication skills, and proficiency...
Remote work
Senior
Full time
Work at office
Work from home
GEHA Health
United States
3 days ago
Senior Technical Product Manager — The Raw Denim Bar Limited
...: Blockchain Source: web3.career Senior Technical Product Manager, Hardhat & EDR Who We Are The Nomic... ...widely used in the ecosystem, and supports developers end to end, from early experimentation... ...developer ecosystem. This is a fully remote role, open to candidates based in...
Remote work
Senior
Contract work
Work experience placement
Local area
The Bitcoin Street Journal
New York, NY
4 days ago
Remote Senior Project Manager - Digital Product Delivery
...Hollstadt Consulting is seeking an experienced Senior Project Manager to lead complex technology initiatives in a fully remote U.S. role. You will coordinate cross-functional teams, manage multiple workstreams, and drive delivery from planning through implementation....
Remote work
Senior
Hourly pay
Hollstadt & Associates
United States
5 days ago
Senior Manager, F-35 Product Support & Sustainment
...A leading aerospace firm is seeking a Manager, Product Support 2 in El Segundo, CA, to lead the F-35 Sustainment team. The role involves coordinating with program offices and overseeing logistics while managing a department to deliver quality support services. Ideal candidates...
Senior
Full time
Northrop Grumman
El Segundo, CA
3 days ago
Senior Partnerships Manager, Product Partnerships
$199k
...their revenue. We're a remote-first team of 150+... ...systems you’ll build here manage billions of dollars... ...We’re hiring a Senior Product Partnerships Manager... ...guidance, onboarding, and support companies need to develop... ...working as part of a fully remote team in an asynchronous...
Remote work
Senior
Full time
Flexible hours
RevenueCat
Remote
18 days ago
Remote Senior Software Business Analyst & Product Owner
...Solventum is seeking a Senior Software Business Analyst with Product Owner responsibilities to bridge business needs and technical delivery. You’ll collaborate... ...and help refine outcomes and acceptance criteria. Remote role in the United States. You’ll own the product...
Remote work
Senior
Solventum
United States
2 days ago
Senior Product Manager- Customer Success & AI Platform
$160k - $320k
....The OpportunityNutanix is seeking a Product Manager or Senior Product Manager to lead the evolution... ...management skills, including experience supporting executive-level decision-making.... ...hybrid capacity, blending the benefits of remote work with the advantages of in-person...
Remote work
Senior
Work at office
Relocation package
3 days per week
Nutanix
Durham, NC
4 days ago
Manager, Product Support (Fully Remote)
...Lead, coach, and mentor Product Support Specialists with daily guidance and regular feedback. Track individual and team performance... ...Inspiren offers a complete connected technology ecosystem for senior living, giving operators visibility and analytics to improve...
Remote work
Work at office
Flexible hours
Inspiren
United States
1 day ago
Senior Enterprise Success & Growth Manager (Remote EU)
...role across Europe to manage a portfolio of 20–30 high... ...objectives with product capabilities and business... ...analyze usage, build senior-level partnerships, and... ...high autonomy. This is a fully remote position across Europe... ...professional development support. #J-18808-Ljbffr
Remote work
Senior
Unknown Planner
New York, NY
4 days ago
Products & Services Manager (Senior or Lead) - Carolinas Commercial and Industrial Curtailment Programs
...entails overseeing the management and operation of... ...loss (P&L) of specific products, programs, and services... ...the external program support vendors.Manage the vendor... ...aligned is outlined below.Senior Products & Services... ...be performed from both remote and onsite locations...
Remote work
Senior
Full time
Work experience placement
Work at office
Visa sponsorship
Relocation package
Night shift
Duke Energy
Cincinnati, OH
4 days ago
Senior Product Manager, Conversational AI & Customer Experience
Join the Clean Energy RevolutionBecome a Senior Product Manager, Conversational AI & Customer... ...Participation: Employees are expected to support emergency response and/or business continuity... ...of days with the option to work remotely on the remaining days.  Unless otherwise...
Remote work
Senior
Edison International
Rosemead, CA
2 days ago
Senior Product Manager, Airspace Monitoring Service
$134k - $174k
Sr. Product Manager, Airspace Monitoring ServiceHidden Level is building the future of airspace... ...capacity at our Syracuse, NY office. Remote work may also be considered based on candidate... ...customers use airspace awareness to support operational decisions. Spend time with...
Remote work
Senior
Work experience placement
Work at office
Local area
Flexible hours
Hidden Level
Syracuse, NY
3 days ago
Senior Technical Program Manager, Product Security
$146.4k - $206.78k
...With intelligent agreement management, Docusign unleashes business... ...CLM). What you'll do As a Senior TPM in Product Security, you will shape... ...time between in-office and remote work. Access to an office location... ...sponsorship or immigration support for this position....
Remote work
Senior
Permanent employment
Full time
Contract work
Work at office
Local area
Shift work
2 days per week
UNAVAILABLE
Seattle, WA
5 days ago
Senior Product Manager - Campaign Manager
$120k - $200k
Team: Product Management & AlliancesCity: New York CityState: NY Veeva Systems... ...a Work Anywhere company, we support your flexibility to work... ...and communities.The RoleThe Senior Product Manager, Vault CRM Campaign... ...and/or stock bonus.#LI-Remote#LI-MidSeniorVeeva’s...
Remote work
Senior
Temporary work
Work at office
Local area
Work from home
3 days per week
Veeva Systems
New York, NY
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Manager, Product Support (Fully Remote). Be the first to apply!