Assistant Spa Manager Easton

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Hand & Stone Massage and Facial Spa EASTON (3770 Dryland Way Easton PA 18045) is seeking a high-energy sales-driven leader to join our team as a General Manager in Training (GMIT). This role is ideal for a motivated people-first leader who thrives in a fast-paced environment excels at driving sales performance and is passionate about leading and developing a strong front desk team.

As a GMIT you will take ownership of the front desk experience and team performance with a focus on sales execution guest experience and operational excellence. This role is designed to prepare you for future leadership opportunities within our organization. Promotion timing varies based on performance readiness and business needs but we are committed to developing strong leaders and promoting from within whenever possible.

Drive Sales Performance

• Achieve and exceed membership retail gift card and service sales goals
• Actively coach the team on conversion and sales behaviors
• Promote services upgrades and current offers with confidence and consistency
• Support strong performance in call handling and booking conversion

Lead the Front Desk

• Own daily front desk operations guest flow and overall performance
• Lead coach and support the front desk team to consistently meet sales and service goals
• Drive accountability around membership conversion booking efficiency and guest experience
• Ensure a high standard of execution across all client interactions

Support the Spa Leadership Team

• Assist the General Manager with daily operational execution
• Train onboard and develop new and existing front desk team members
• Support reporting cash handling and front desk systems
• Step in as a key leader to maintain consistency and momentum in daily operations

What Were Looking For

• 13 years of leadership experience preferred
• Strong background in sales customer service or performance-driven environments
• Proven ability to lead coach or influence a team
• Strong communication and interpersonal skills
• High level of accountability and a solutions-oriented mindset
• Comfortable in a fast-paced goal-driven environment
• Flexible availability including nights weekends and holidays
• Experience with booking systems (Zenoti or similar) a plus

Whats in it for You

• Medical Vision Dental Life Insurance
• 401K with 5% company match
• Paid Time Off
• Service & product discounts
• Strong support system and people-first culture
• Growth opportunities within a multi-unit organization

Compensation Package

We offer a competitive compensation structure designed to reward performance and drive success. GMITs earn a combination of hourly pay uncapped commissions and performance-based bonuses with average annual earnings up to $45000 depending on performance.

Who We Are
FGG Spa LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannotbut at our core we are still a family-owned company. We are in the people business and our people come first.

We cant wait to meet you!

Compensation: $17.00 - $21.00 per hour

At Hand and Stone Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.

Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Required Experience:

Manager