Program Manager

Benefits:

Company parties

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Wellness resources

Summary The Residential Program Manager is responsible for the care, welfare, safety and security of the children in care at Kismet Residential Treatment Center. Also, the Residential Program Manager is responsible for supervising all direct care staff and the Residential Direct Care Supervisor. Essential duties and responsibilities include the following. Other duties may be assigned as necessary.

1. Perform all duties within contract, state and federal regulations, Kismet policy, and COA standards.
2. Assist individuals in the development of daily living skills (including but not limited to leisure, time and money management, good health, safety, and habit development).
3. Monitors facility for safety, cleanliness, and maintenance requirements.
4. Evaluates performance of direct care staff.
5. Provides direct supervision to the Residential Supervisor and Direct Care Staff.
6. Monitors direct care staff work schedules to optimize staff utilization. Maintain appropriate staff to client ratios.
7. Manage staff schedules and overtime.
8. Ensure all overtime justification is submitted to LCCA for approval.
9. Ensure all daily documentation is submitted for all children in care.
10. Ensure all timesheets are submitted for approval prior to the scheduled pay-date.
11. Adjust direct care staff schedules as needed for appropriate coverage, registered training classes, leave time, etc.
12. Participates in Residential Plans meetings regarding consumer goals/objectives or other programming elements affecting the residents' assessed needs and individual desires.
13. Promote an environment that promotes the psychological, emotional, and physical wellbeing of individuals.
14. Ensure all supplies are properly labeled and stored.
15. Participate in Residential Plans meetings regarding consumer goals/objectives or other programming elements affecting the staff, children and facilities.
16. Monitor the van to see if any services or repair are needed.
17. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES This position directly supervises staff. Carries out supervisory responsibilities in accordance with Kismet policies, State and Federal laws, and Minimum Standards. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance including coaching and future performance development; manages training needs through learning management system; rewarding and disciplining employees; addressing complaints and resolving problems. Maintain quality improvement goals and address at regularly scheduled staff meetings. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must submit to and pass a pre-employment drug test. Must submit to and pass random drug tests during employment. Must successfully pass all background screenings as required by the state. Must be 25 years of age or older. Behavior or health status must not present a danger to children in care. Must be physically, mentally, and emotionally capable of performing assigned tasks and have the skills necessary to perform assigned tasks.

EDUCATION, LICENSURE AND/OR EXPERIENCE High School diploma or GED and at least two years of direct-care experience and at least one year of supervisory experience in a residential treatment setting working with children with emotional disorders.

LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to communicate effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the organization.

MATHEMATICAL SKILLS Ability to apply basic mathematical concepts such as fractions, percentages, ratios, and proportions to practical solutions.

REASONING ABILITY Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with occasional variables.

OTHER REQUIREMENTS Valid driver's license, appropriate insurance and reliable car. Must submit to and pass a pre-employment drug test. Must submit to and pass random drug tests during employment. Must successfully pass all background screens as required by the state.

PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; and talk or hear. The employee will be required to have repetitive use of their feet and hands. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee may have occasional contact with cleaning solvents, aromatics, and nuisance dusts.

Other physical requirements specific to this job: • Occasionally required to lift/carry up to 50 lbs. • Occasionally required to push/pull up to 50 lbs. • Occasionally required to climb stairs • Occasionally required to bend and/or stoop • Occasionally required to kneel and/or crouch

Key: Constantly: (67-100%) 6-8 hours Frequently: (34-66%) 4-6 hours Occasionally: (0-33%) 1-3 hours

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.