Customer Service Representative
$15 - $18 per hourMolly Maid of Cleveland West
Job Description
Job Description
¿Le gustaría una nueva carrera en la que obtenga capacitación y tenga la oportunidad de avanzar? ¿Quieres dejar de trabajar horas locas y tener algo de flexibilidad en tu horario?
Como Representante de Servicio al Cliente, usted es un miembro clave del equipo para mantener nuestro compromiso con la satisfacción del cliente y el profesionalismo. Con una carrera en Molly Maid, brindará alegría y alivio a los clientes, y se recompensará en el proceso.
¿Listo para unirte a una empresa y un equipo que te apoyará? Solicite hoy, ¡estamos listos para usted!
¡Experiencia previa en servicio al cliente, oficina o limpieza preferida pero no requerida!
Este trabajo es adecuado para usted si está motivado, prospera en entornos de rápido movimiento y puede administrar el tiempo para cumplir con los plazos de manera efectiva. Le enseñaremos todo lo que necesita saber sobre lo que hace que Molly Maid sea única, incluido nuestro proceso de limpieza probado, equipos y suministros de grado comercial y nuestra cultura única.
Tiempo completo. Sin noches. sin fines de semana Sin vacaciones
Reciba un salario mínimo garantizado de $[insert pay here] por hora con la posibilidad de ganar hasta $[insert pay here] por semana, pagado semanalmente. Utilice nuestro proceso de ventas comprobado para alcanzar objetivos semanales y mensuales, ¡GANE AÚN MÁS con nuestros atractivos incentivos!
Proporcionamos:
Capacitación pagada en nuestros sistemas probados que deleitan a los clientes. ¡Ven a crecer con nosotros!
Un horario de trabajo estable y consistente.
Una cultura divertida donde el éxito se celebra en equipo
Acceso a formación continua
Ropa de marca y cómoda.
Oportunidades de avance: ¡promovemos desde adentro!
Si te gusta trabajar con amigos, trabajar en equipo y crecer en una carrera, ¡APLICA AHORA!
Beneficios y pago
[update pay and benefits details below]
El rango de pago para esta posición es de $15 a $18 y depende de su experiencia.
• Obtenga tiempo libre pagado semanalmente, hasta 10 días por año
• Obtenga un día de licencia por enfermedad por cada 8 semanas trabajadas
• Gane un 2% de igualación de la compañía por sus contribuciones 401k
Como Representante de Servicio al Cliente, usted será responsable de:
• Hacer crecer y retener a los clientes : responda las llamadas telefónicas con una sonrisa y reserve presupuestos y limpiezas para nuestros valiosos clientes. ¡Haz esto y celebraremos los hitos como equipo y nos divertiremos en el proceso!
• Comuníquese con los clientes y clientes potenciales de una manera amistosa, positiva y profesional: los miembros de nuestro equipo aman a nuestros clientes y usted también lo hará. Muéstreles que se preocupa por su hogar; haz una conexión y ganarás.
• Promueva nuestra cultura y equipo: adopte nuestra cultura de trabajo en equipo y deje que su actitud positiva energice al equipo.
• Satisfacción del cliente: identifique y evalúe las necesidades del cliente mediante la gestión del teléfono, el correo electrónico y otros canales de comunicación. Resuelva alegremente las inquietudes de los clientes, brinde soluciones y alternativas adecuadas; seguimiento para asegurar la resolución.
Este trabajo será perfecto para ti si…
Se siente lleno de energía cuando habla con los clientes por teléfono.
Puedes 'trabajar con cualquiera' y llevarte bien con diferentes tipos de personas. Pasarán mucho tiempo como equipo trabajando juntos.
Puede cumplir con las expectativas de los clientes para brindarles una experiencia que recomendarán a sus amigos y familiares.
Te enorgulleces de tu atención al detalle y del trabajo bien hecho.
Se siente cómodo con una computadora y tecnología, especialmente con Microsoft Office.
Tienes fuertes habilidades de comunicación interpersonal, oral y escrita.
Puede realizar múltiples tareas, priorizar y administrar el tiempo de manera efectiva.
$15 - $15.5 per hour
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