Restaurant Manager

DESCRIPTION

The manager must possess outstanding business and interpersonal skills as well as the ability to maintain high standards of quality and guest satisfaction. The candidate must be a self-starter and goal oriented in achieving outcomes that will generate revenue and control costs.

This is a full-time, non-exempt position.

We are seeking Experienced Restaurant Leadership talent to add to our teams. Our Leaders personally embrace and recognize Team Members for our company's Vision, Values, and Culture:

• Accountability for Results
• Relentless Improvement
• Passion to Serve
• Integrity in All Actions
• Respect for Each Individual
• Embrace Change

Requirements

1. Create schedules for each crew member and ensure that he or she is working accordingly

• Provide breaks to each crew member according to specified schedules and fill in as a crewmember when necessary
• Oversee the work of crew members to ensure delivery of fast and efficient service to each customer
• Assist new crew members in understanding the system and handling POS or order-taking machines
• Monitor wait times for customers, ensuring that no customer has to wait for longer than the time stipulated by the company
• Train and develop new employees and ensure that they shadow experienced ones during the course of the shift
• Assist with inventory control procedures to ensure that all needed supplies, kitchen utensils and equipment are constantly available
• Create and maintain effective liaison with vendors and suppliers to ensure timely delivery of supplies and equipment
• Oversee the work of kitchen staff to ensure preparation of quality food items and provide insight into rotating stored items
• Handle customers' complaints and ensure that they are resolved in a timely manner
• Oversee the closing and balancing of cash registers at the end of each shift and ensure that any issues are resolved immediately
• Required to have strong customer service and communication skills
• Requires you to have a High School diploma or equivalent
• Reliable transportation and a flexible schedule
• Stand for up to 8 hours during a shift and be able to lift 30 to 50 pounds
• Requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists

REQUIREMENTS

• High School Diploma or GED required, some college preferred
• Good experience working in the quick service restaurant industry in management
• Completion of all BKC certification programs
• Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension
• Comfortable working on your feet for full shift

WITH GREAT CHICKEN COMES GREAT OPPORTUNITY. We're chicken passionates serving chicken passionates. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's®, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 65 years, our restaurant has been a place where hardworking people can get ahead and go on to do amazing things by serving others.