Outbound Manager

Job Description

Job Description

Salary: $72k - 80k per year + none
Reference: AB_4991698

We are seeking a process-driven, hands-on Warehouse Outbound Manager to lead high-volume fulfillment and shipping operations. The ideal candidate is an expert in order fulfillment (picking, packing, staging, and loading) with a foundation in Lean Six Sigma, 5S methodologies, and continuous process improvement.

In this role, you will be responsible for transforming our outbound department into a lean, highly accurate, and standardized operation—optimizing picking efficiency, reducing pack-and-ship errors, and maximizing throughput speed.Qualifications:  

• Experience: 5+ years of warehouse/logistics leadership experience, with at least 3+ years directly overseeing high-volume picking, packing, and fulfillment workflows.

• Process Improvement Credentials: Demonstrated expertise in Lean Six Sigma, 5S, Kaizen, or Value Stream Mapping (Lean Six Sigma Green Belt/Yellow Belt preferred).

• Technical Proficiency: hands-on experience with modern Warehouse Management Systems (WMS) and RF scanning technology.

• Track Record: Proven ability to measurably increase line-picking output, reduce order error rates, and improve labor efficiency.

• Education: High School Diploma required; Bachelor’s degree in Supply Chain, Operations Management, or related field preferred.

• Work Style: 100% on-site presence required with a floor-first leadership style.ZPMLSTCM

Responsibilities

• Pick/Pack & Fulfillment Operations: Direct daily outbound activities, ensuring high-accuracy picking, customized packing, staging, and on-time loading across all shipping lanes.

• Process Optimization & Lean/5S: Apply Lean, 5S, and Kaizen principles to eliminate floor waste, optimize pick paths, streamline packing stations, and maintain visual management standards across the facility.

• Standard Operating Procedures (SOPs): Design, document, and enforce standardized work instructions for picking, packing, quality control, and shipping to drive consistency and minimize returns/misdirects.

• Key Performance Indicators (KPIs): Set, monitor, and report on core outbound metrics, including Pick Lines Per Hour, Packing Accuracy Rate, Order Cycle Time, On-Time In-Full (OTIF) shipping, and Dock-to-Stock efficiency.

• WMS & Inventory Control: Maximize WMS capabilities (e.g., SAP, Manhattan, or equivalent) to manage order batching, wave picking, inventory allocation, and RF scanner workflows.

• Team Leadership & Coaching: Train, mentor, and hold outbound supervisors and floor staff accountable to performance, quality, and safety standards through structured daily huddles and performance tracking.

• Safety & Workplace Standards: Enforce OSHA safety compliance, conduct regular audits, and maintain a spotless, organized, 5S-compliant warehouse floor.

• Order Picking
• Order Fulfillment
• Packing
• Pallet Jack Operation
• Inventory
• Cycle Counting
• Supervising

Qualifications
• Years of experience: 5 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on ziprecruiter.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.