Director of Operations

Crew HR is seeking a talented Director of Operations for our client, Aspire Fine Homes. DIRECTOR OF OPERATIONS Are you ready to become the operational heartbeat of one of Houston's most respected luxury custom home builders? Do you have a proven track record of building high-performing teams, strengthening operations, and driving profitable growth within the construction industry? Are you a humble, highly accountable leader who naturally brings structure, clarity, and momentum to growing businesses? Do you thrive on transforming vision into execution, building systems that scale, and helping great people become even better? Do you enjoy working alongside an ambitious founder who dreams big, values relationships, and is looking for a true operational partner? ABOUT ASPIRE FINE HOMES The Foundation of Aspire. Aspire Fine Homes began as Whitestone Builders, founded by Houston native David Gordon in 2004. Inspired from a young age by the homes being built around him, David pursued a degree in engineering at Texas A&M before realizing homebuilding was his passion. He finalized his Construction Management degree at the University of Houston and set out to design and build high-end luxury homes. Early on, he saw how traditional custom homebuilding often led to delays, complexity, and client frustration. Determined to change that, he reimagined the process itself. The result was The Aspire Approach™—a more efficient, transparent, and enjoyable way to bring dream homes to life. With the launch of Aspire Fine Homes, that vision became reality. And today, it continues to guide everything we do. With 21 years in business, the company has built a strong foundation, an outstanding reputation, and a loyal base of exceptional clients. The business is well-established and successful, yet still offers significant opportunity for growth through enhanced systems, expanded operations, and a more scalable organizational framework. For a high-performing leader who can capitalize on this momentum and help drive the next phase of growth, the long-term potential is substantial THIS IS FOR YOU, IF: You naturally see opportunities to improve systems, processes, and people wherever you go. You genuinely care about building a business that succeeds long after today's projects are complete. You believe accountability is one of the greatest gifts a leader can give their team. You love bringing order to complexity and helping organizations execute at a higher level. You lead with humility, integrity, and consistency, earning trust through your actions—not your title. You have significant operational leadership experience within construction and understand what it takes to consistently deliver outstanding projects. You are equally comfortable reviewing financial reports, coaching leaders, solving operational challenges, and making strategic decisions. You enjoy working closely with visionary entrepreneurs, turning big ideas into practical action plans. You are highly analytical but never lose sight of the people behind the numbers. You have exceptional emotional intelligence and know when to challenge, when to coach, and when to simply listen. You believe clear communication solves most problems before they become crises. You remain calm under pressure and make thoughtful decisions, even in fast-moving environments. You think two steps ahead and take ownership so completely that people rarely need to follow up with you. You believe operational excellence comes from discipline, consistency, and continuous improvement—not shortcuts. You enjoy mentoring others and take genuine satisfaction in seeing your team succeed. You value relationships just as much as results and understand that great culture drives great performance. You are passionate about continuous learning and constantly look for ways to improve yourself and the organizations you lead. IN THIS ROLE, YOU WILL BE: Leading and developing our Leadership Team with consistency, clarity, and accountability. Establishing performance expectations and ensuring every department is aligned with company goals and core values. Driving operational excellence across pre-construction, construction, project management, scheduling, administration, and customer experience. Improving systems, workflows, and processes that increase efficiency, scalability, and profitability. Removing operational bottlenecks while improving collaboration across departments. Ensuring projects are delivered on time, on budget, and to Aspire's exceptional quality standards. Partnering closely with the Owner to translate strategic vision into measurable execution. Facilitating leadership meetings, quarterly planning sessions, scorecards, and strategic initiatives using elements of the EOS/Traction framework. Monitoring project profitability, forecasting, job costing, financial performance, and operational KPIs. Using operational data to identify trends, solve problems proactively, and improve overall business performance. Recruiting, coaching, mentoring, and developing exceptional leaders across the organization. Building scalable operational infrastructure to support significant future growth. Creating and implementing Standard Operating Procedures (SOPs) that establish consistency and accountability throughout the business. Driving a culture of ownership, discipline, continuous improvement, and service excellence. Thriving as the trusted operational partner to the Founder while preparing for future General Manager responsibilities. EXPERIENCE REQUIRED 5+ years of operational leadership or senior management experience within the construction industry. Proven experience leading multiple departments and developing high-performing leadership teams. Strong financial acumen including budgeting, forecasting, job costing, margin analysis, and operational reporting. Outstanding leadership, coaching, communication, and conflict-resolution skills. Experience using construction management software (JobTread, Buildertrend, or similar). Strong understanding of construction operations, project delivery, and client experience. Ability to work primarily from our Houston office while regularly engaging with project teams and clients. Must be authorized to work lawfully in the United States Holds a valid driver's license and has reliable transportation The nice to haves: Experience working within the EOS/Traction framework. Background in luxury custom residential construction. Experience helping scale a growing construction business. Experience migrating or implementing operational software platforms. Bachelor's degree in Construction Management, Business, Engineering, or a related discipline. THE BENEFITS Become the operational leader of one of Houston's premier luxury custom home builders. Work directly alongside an ambitious Founder with a bold long-term vision. Enjoy a clearly defined pathway toward becoming General Manager within 12–24 months. Receive executive coaching and leadership development from day one. Join a relationship-focused company where culture, integrity, and family genuinely matter. Full employee health insurance coverage with family options available. 401(k) with 4% company match. Flexible vacation policy with opportunities for additional time off. Work in a supportive environment where your ideas, leadership, and impact are highly valued. Help shape the future of an exceptional company with significant long-term financial and career growth potential. Aspire Fine Homes is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. #J-18808-Ljbffr