Service Repair Technician

Job Description

Job Description

NOW HIRING: Service Repair Technician

Salary: $52,000 - $58,000/year

Schedule: Full-Time | 1st Shift

Travel: Required

Are you mechanically inclined and enjoy hands-on work? We're looking for a Service Repair Technician to join our team! In this role, you'll train alongside an experienced technician to service, repair, and maintain aesthetic laser equipment used in medical practices and spa environments.

What You'll Do: Troubleshoot and repair equipment both in the field and in the shop

Perform preventative maintenance and equipment inspections

Use laptops and tablets to diagnose technical issues

Travel to customer locations for onsite service calls

Deliver professional customer service in clinical settings

What We're Looking For: Strong mechanical aptitude and problem-solving skills

Comfort using technology for diagnostics and reporting

Excellent communication and customer service skills

Valid driver's license and willingness to travel

Previous repair, maintenance, field service, automotive, HVAC, or technical experience is a plus

Responsibilities

• Service, repair, and maintain aesthetic laser equipment used in skin care applications.
• Complete a structured training program by shadowing an experienced technician for approximately three months.
• Perform basic repairs and parts replacement on 24 machines during initial training, focusing on repetitive tasks to build proficiency.
• Progress to more complex repairs and diagnostics as skills and experience increase.
• Work with a range of standard laser machines, including brands such as Cynosure, Zimmer, Alma, and others.
• Learn common failure points and typical issues for each machine type and apply that knowledge in the field.
• Troubleshoot equipment onsite based on preliminary assessments provided by a lead technician over the phone.
• Travel to and service equipment at doctors offices, medical practices, and spa/skin treatment facilities.
• Assist in the shop with more complex repairs, rebuilds, and equipment builds as needed.
• Use a laptop or tablet to connect to machines for diagnostics, troubleshooting, repairs, and laser recalibration.
• Follow systematic checks and balances to identify issues, perform repairs, and verify equipment functionality.
• Use hand tools and other equipment safely and effectively to complete mechanical repairs and part replacements.
• Conduct quality checks after repairs to ensure equipment operates safely and within specifications.
• Communicate clearly and professionally with clients, including doctors and staff, about the nature of issues and the repairs performed.
• Explain recommended repairs with confidence and clarity, including potential additional services or upgrades.
• Identify opportunities to upsell appropriate repairs or component replacements, such as laser heads and bulbs, in line with company guidelines.
• Maintain accurate records of work performed, parts used, and equipment status using company systems and devices.
• Manage daily and weekly schedules, adapting to changes as needed in a service-based environment.
• Drive a company vehicle to various client locations, following all safety and traffic regulations.
• Adhere to all company procedures, safety standards, and quality expectations while working onsite and in the shop.

Skills

• Demonstrated mechanical aptitude and interest in hands-on repair work.
• Previous experience in a service-oriented role, preferably involving equipment, machinery, or technical support.
• Ability to troubleshoot equipment, visually assess issues, and logically work through diagnostic steps.
• Comfort using hand tools and performing basic mechanical repairs and parts replacements.
• Strong attention to detail when inspecting, repairing, and testing equipment.
• Ability to learn and follow structured repair procedures, checks, and balances.
• Proficiency using a laptop or tablet to interface with machines for diagnostics, repairs, and recalibration.
• Strong verbal communication skills to explain issues and repairs clearly and confidently to clients.
• Professional presence and ability to present well when interacting with doctors and staff.
• Capability to handle travel requirements, including some overnight trips to regions such as NYC, PA, DE, NJ, VA, DC, MD, NY, and MA.
• Valid and current drivers license.
• Reliability and flexibility to adjust to changing schedules in a service-based role.

Additional Skills & Qualifications

• Basic trade experience, either from field work or technical/trade school, is highly beneficial.
• Experience working with mechanical, electrical, or electronic equipment is an advantage.
• Familiarity with aesthetic lasers or medical equipment is a plus but not required; training is provided.
• Comfort working in clinical and spa environments, including doctors offices and treatment facilities.
• Ability to identify and communicate opportunities for additional repairs or component replacements, such as laser heads and bulbs, which may include commission incentives.
• Strong organizational skills to manage tools, parts, and documentation while working across multiple sites.
• Self-motivated mindset with a willingness to learn new equipment and technologies over time.

Why Work Here?

You join a company that invests in your growth through structured, hands-on training and a clear path from basic repairs to complex diagnostics. You receive practical support for field work, including a company vehicle for travel from home to client sites, a company laptop or tablet, a phone allowance, and company fuel and expense cards. The organization offers the potential for direct hire or early conversion, reflecting a commitment to long-term employment relationships. You benefit from some flexibility in start and finish times to help balance personal commitments, and you have opportunities to earn additional income through commissions on certain upsell repairs.

Work Environment

You work in a variety of professional settings, including doctors offices, medical practices, spa and skin treatment facilities, as well as a dedicated shop environment for more complex repairs and builds. The role is field-based with regular travel by company vehicle, and it includes some overnight trips to regions such as NYC and surrounding states. Your schedule can vary, with flexibility to start early and finish early (for example, 6:00 a.m. to 2:00 p.m.) or start later and finish later (for example, 10:00 a.m. to 6:00 p.m.), and it may change on short notice based on service needs. You regularly use a laptop or tablet to connect to laser machines for diagnostics and recalibration, and you rely on standard hand tools and mechanical equipment to perform repairs. The environment is fast-paced and service-driven, with a mix of onsite client work and in-shop technical tasks, requiring adaptability, professionalism, and comfort working in clinical and technical settings.

This is a Permanent position based out of Paulsboro, NJ.

The pay range for this position is $52000.00 - $58000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Employee is given company vehicle, can drive from their house to sites (don't have to use own vehicle/miles/gas etc.) Employee is issued a company laptop/ipad $75 Phone Allowance Company gas card Company Amex Card Some flexibility on start and finish times (for example if have to get kids to school in morning can sometimes accommodate).

This is a Permanent position based out of Paulsboro, NJ.

This position is anticipated to close on Nov 2, 2026.

This is a hybrid position in Paulsboro,NJ.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.