Service Tech 1 - Trainee

Field Service Technician

DIVE IN TO A NEW CAREER WITH LESLIE'S: Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ statesenabling consumers to engage with Leslie's whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Job Overview: As a Field Service Technician, you will play a key role in leading exceptional pool service delivery to our customers. You'll work outdoors at residential and commercial locations, bringing the pool industry to life through hands-on support, including sales, installations, and repairs of pool equipment. All Service Technicians are provided with trucks, uniforms, and comprehensive training to set you up for success. Starting Training Pay: $20/hour | Potential Earnings: $60,000$100,000+ per year

Responsibilities:

• Perform sales, installation, and repair of swimming pool equipment for residential and commercial customers
• Interact with customers to provide service, recommendations, and guidance
• Maintain high standards of customer service and professional conduct
• Follow all safety procedures, including safe working and driving habits
• Partner with Service Managers to meet and exceed company policies and guidelines
• Install, troubleshoot, and repair gas and electrical heaters
• Repair motors, filters, timers, pool cleaners, blowers, lights, automated pool systems, chlorinators, and valves
• Work on PVC, copper, and galvanized plumbing
• Diagnose and fix suction, priming, and high/low-pressure issues

Qualifications:

• Valid driver's license with a clean MVR
• Ability to pass a drug screen and background check
• Working knowledge of general plumbing and/or electrical systems
• Basic ability to use a multi-meter and make electrical connections
• Strong customer service skills
• Good problem-solving and troubleshooting abilities
• Ability to work independently and manage time effectively
• Team collaboration skills with Service Managers and peers

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.