Confidential Store Manager

Lead the Store. Build the Team. Own the Experience.

We're looking for a hands-on Store Manager to lead our East Bay SF retail location. This role is perfect for a motivated retail leader who thrives in a specialty environment and enjoys being close to the products, the team, and the customers.

If you're passionate about retail, team leadership, and creating an engaging in-store experience—especially in categories like airsoft, tactical gear, or outdoor equipment—this is your opportunity to take full ownership of a high-impact store.

What You'll Do

Operations & Sales

• Oversee daily store operations including opening/closing, POS, and cash handling
• Drive sales performance against monthly and quarterly goals
• Analyze trends and adjust merchandising and floor strategy to maximize results
• Maintain a clean, organized, and visually compelling 10,000 sq ft retail space
• Manage inventory including receiving, cycle counts, and system reconciliation
• Partner with corporate on merchandising, promotions, and product assortment

Team Leadership

• Hire, onboard, schedule, and develop a team of 3–4 associates
• Lead performance check-ins and annual reviews; partner with corporate on HR matters
• Foster a culture of strong product knowledge and customer service excellence
• Act as the primary escalation point for customer concerns

Compliance & Safety

• Ensure all product sales comply with Pennsylvania and federal regulations
• Maintain a safe and compliant store and back-of-house environment
• Enforce loss prevention standards and conduct regular audits

Reporting & Communication

• Submit weekly reports on sales, staffing, and inventory
• Participate in monthly leadership calls with regional and corporate teams
• Partner with marketing on local events and community engagement initiatives

What You Bring

• Experience in retail management or store leadership
• Strong sales mindset with the ability to drive results and coach a team
• Hands-on leadership style with a willingness to jump in wherever needed
• Interest in or familiarity with airsoft, tactical gear, or outdoor products
• Strong organizational, communication, and problem-solving skills
• Ability to manage inventory and operational processes effectively

Why This Role Stands Out

• Full ownership of store performance and customer experience
• Opportunity to lead a small, tight-knit team
• Dynamic product environment with an engaged customer base
• Direct impact on sales, operations, and community presence

Ready to Lead?

If you're a driven retail leader who enjoys building teams, driving sales, and creating a standout in-store experience, we'd love to hear from you.

Apply today to learn more!