IT Business Systems Analyst - D365

Type : Full-Time, Direct Hire

Location : Centennial, Colorado

Schedule : Hybrid (3 days onsite)

Salary : $100k - $120k

Job Summary

The IT Business Systems Analyst serves as a strategic partner between business stakeholders and Information Technology, ensuring technology solutions align with organizational goals and operational needs. This role is responsible for analyzing business processes, gathering and documenting requirements, supporting enterprise applications, driving continuous improvement initiatives, and helping deliver technology solutions that create measurable business value.

Working closely with teams across Finance, Operations, Supply Chain, Asset Management, Sales, and Corporate Functions, the Business Systems Analyst identifies opportunities to enhance business processes, improve reporting and data visibility, increase system adoption, and support enterprise technology initiatives. This position plays a critical role in optimizing Microsoft Dynamics 365 Finance & Operations (D365 F&O) and other enterprise business systems across the organization.

Key Responsibilities

Business Process Analysis & Requirements Management (35%)

• Lead business discovery sessions, stakeholder interviews, and process workshops to understand business needs and objectives.
• Document current-state and future-state business processes and workflows.
• Elicit, analyze, prioritize, and document business and system requirements.
• Create business requirements documents (BRDs), functional specifications, user stories, process maps, and acceptance criteria.
• Perform gap analyses to identify differences between business requirements and system functionality.
• Identify opportunities for automation, standardization, and operational efficiency improvements.
• Develop solution recommendations and business cases in partnership with key stakeholders.
• Maintain requirements traceability throughout the project lifecycle.
• Effectively communicate business and technical concepts to both technical and non-technical audiences.

Enterprise Applications & Business Systems Support (25%)

• Serve as a subject matter expert (SME) for enterprise business applications, including Microsoft Dynamics 365 Finance & Operations.
• Support the configuration, testing, deployment, enhancement, and optimization of business systems.
• Investigate system issues and coordinate resolution efforts with internal teams and external vendors.
• Evaluate enhancement requests and recommend scalable, sustainable solutions.
• Support integrations between enterprise systems and applications.
• Assist with security role administration, workflow design, and governance activities.
• Maintain process, system, and application documentation.
• Participate in release planning, testing, and deployment activities.

Reporting, Data & Analytics (15%)

• Partner with stakeholders to define reporting, dashboard, and analytics requirements.
• Develop functional requirements for KPIs, reports, and business intelligence solutions.
• Support Power BI and enterprise reporting initiatives.
• Participate in data governance, master data management, and data quality improvement efforts.
• Validate reporting outputs to ensure alignment with business requirements.
• Provide analytical insights that support data-driven decision-making.
• Collaborate with reporting and data teams to improve operational visibility and performance.

Testing, Change Management & User Adoption (15%)

• Develop test strategies, test plans, test scripts, and acceptance criteria.
• Coordinate and facilitate User Acceptance Testing (UAT).
• Track, manage, and support defect resolution activities.
• Support deployments, hypercare activities, and post-implementation support.
• Create training materials, user guides, and supporting documentation.
• Deliver end-user training and knowledge transfer sessions.
• Measure solution adoption and identify opportunities to improve utilization.
• Promote best practices and standardized business processes across the organization.

Project Delivery & Governance (10%)

• Support project planning, execution, and governance activities across multiple initiatives.
• Coordinate project meetings, action items, timelines, and dependencies.
• Monitor project risks, issues, and scope changes and escalate as appropriate.
• Participate in solution prioritization and portfolio planning discussions.
• Contribute to continuous improvement initiatives and process optimization efforts.
• Ensure compliance with IT standards, SDLC methodologies, governance processes, and documentation requirements.

Qualifications

Required Education & Experience

• Experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O).
• 5+ years of experience as a Business Analyst or Business Systems Analyst .
• 3+ years of experience supporting enterprise business applications.
• Proven experience gathering, analyzing, and documenting business requirements.
• Experience supporting ERP implementations, upgrades, or optimization initiatives.
• Strong business process analysis and process improvement experience.
• Experience facilitating stakeholder workshops, discovery sessions, and requirements meetings.
• Experience supporting testing, deployment, and change management activities.
• Demonstrated success working with cross-functional business and technology teams.

Preferred Qualifications

• Certifications such as CBAP, CCBA, PMI-PBA, Agile, Scrum, or Microsoft certifications.
• Experience with Power BI and enterprise reporting platforms.
• Experience with enterprise integrations, data management, and governance practices.
• Experience within manufacturing, distribution, construction services, asset management, industrial services, or related industries.
• Familiarity with Agile and Waterfall project delivery methodologies.

Skills & Competencies

• Strong analytical and problem-solving skills.
• Ability to translate complex business needs into scalable technology solutions.
• Excellent communication, facilitation, and stakeholder management skills.
• Strong documentation and requirements management capabilities.
• Experience working in fast-paced, cross-functional environments.
• Ability to manage multiple priorities and projects simultaneously.
• Commitment to continuous improvement and operational excellence.

Why Join Us?

This is an opportunity to play a key role in transforming business processes and enterprise technology capabilities. You'll work across multiple functions, influence strategic initiatives, and help drive ongoing optimization of critical business systems that support organizational growth and operational excellence.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.