IT - Cloud Support Engineer - Cloud Apple JAMF Administrator
Expert Technology Services
IT Cloud Support Engineer Cloud Apple JAMF Administrator
Location: Phoenix, AZ 100% Onsite
We are seeking an experienced Cloud Apple JAMF Administrator to manage, deploy, configure, and support Apple devices across an enterprise cloud-managed environment using JAMF Pro and related technologies.
Key Responsibilities- Administer and support Apple devices using JAMF Pro in an enterprise cloud environment.
- Manage the complete lifecycle of macOS, iOS, iPadOS, and tvOS devices.
- Configure device enrollment, deployment, security, compliance, patching, and retirement.
- Develop and maintain JAMF configuration profiles, policies, applications, and device settings.
- Integrate JAMF Pro with Apple Business Manager (ABM) for automated device enrollment and provisioning.
- Integrate Apple device management with Microsoft Intune and Entra ID (Azure AD) .
- Support enterprise identity solutions including SSO and Conditional Access .
- Develop automation scripts using Bash, Shell, or Python to improve device management and operational efficiency.
- Implement endpoint security, patch management, and compliance standards across Apple devices.
- Monitor device health, configuration, compliance, and security status.
- Troubleshoot JAMF, macOS, iOS/iPadOS, enrollment, application, and connectivity issues.
- Provide advanced technical support to end users and IT teams.
- Maintain device management documentation, policies, procedures, and operational standards.
- Collaborate with security, identity, infrastructure, and application teams on Apple endpoint initiatives.
- Ensure Apple device management follows enterprise security and compliance requirements.
- Support Microsoft 365 integration and enterprise collaboration requirements.
- Manage device provisioning, configuration changes, upgrades, and retirement processes.
- Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience, is required.
- Minimum 3+ years of Apple device administration experience in an enterprise environment is required.
- Strong JAMF Pro, Apple Business Manager, and MDM experience is required.
- Candidates must be available to work 100% onsite in Phoenix, AZ .
Vacancy posted 2 days ago
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