Marketing Director

About the role

Red Carrot is hiring a Communications Director to lead client delivery across a portfolio of marketing and communications accounts for federal agency clients.
If you have run accounts at a marketing PR advertising or communications agency you already have most of what this job takes. You manage scope budgets teams and demanding clients and you know what great campaign and creative work looks like.

What youll do

Lead the accounts

• Own day-to-day delivery across your accounts: scope timelines deliverables and reporting.
• Serve as the main point of contact for client leads and their teams running kickoffs status meetings and quarterly and annual reviews.
• Track milestones so campaigns creative reports and other deliverables go out on time and on spec.
• Own client performance evaluations (on federal contracts these are formal ratings called CPARS) including monthly reports self-assessments and responses.
• Keep account documentation and SOPs organized in Asana SharePoint and Teams.

Guide the work

• Turn client goals into strategic communications and marketing plans.
• Oversee digital social creative research and outreach campaigns.
• Review and approve creative social content briefs and editorial products before they reach the client.
• Use performance data and KPIs to optimize campaigns and shape strategy.

Lead the team and grow the accounts

• Manage account staff and project managers and coordinate creative digital subcontractor and partner teams.
• Manage account budgets staff hours burn rates and other direct costs; review invoices and timesheets.
• Spot opportunities to expand scope and propose new solutions; support pricing and estimates for new work and renewals.
• Contribute to new business proposals including writing team resumes and case studies.

What you bring

• 8 years in account management client services or program management at a marketing PR advertising or communications agency or a comparable in-house role.
• A track record managing client budgets scopes of work and multi-disciplinary teams across several accounts at once.
• Hands-on experience with digital social creative production or integrated campaigns.
• Comfort with marketing analytics: reading KPIs and turning data into recommendations.
• Strong writing and presentation skills and confidence leading conversations with senior clients.
• Proficiency with project management and collaboration tools such as Asana SharePoint Teams and Microsoft Office.
• Bachelors degree in communications marketing journalism or a related field or equivalent experience.

Benefits at Red Carrot:

At Red Carrot we empower you to be a leader. We attract and develop talent from all backgrounds because we believe theres strength in diversity offering different perspectives and skills. Together we can solve our clients biggest challenges. We offer a competitive compensation and benefits package.

• Training and Development Tuition reimbursement and professional trainings for eligible employees.
• Healthcare Top-tier medical dental vision life insurance and long-term disability coverage.
• 401(k) Plan 401(k)-retirement and Roth plan with company matching and no vesting period.
• Profit Sharing Discretionary profit-sharing plan to all eligible employees after one year of employment.
• Paid Time Off Provides flexible work hours paid time off and 11 federal holidays.

About Us:

Red Carrot is an award-winning woman-owned small business built for the complexity of federal government work. We partner with clients to advance their goals powered by a team fueled by passion backed by intelligence and grounded in expertise.

From day one weve applied industrial engineering principles and data analytics to solve complex problems with precision. Our approach is research-centric data-informed and audience-oriented and its how we deliver work that actually moves the needle.

We exist to strengthen the organizations and communities we serve through trusted purposeful communication. Thats not a tagline its the standard we hold ourselves to on every engagement.

Headquartered in Miami Florida with a strong and growing presence in Washington D.C. our team works with clients across the country. Distance doesnt dilute our service. We build capacity where our clients need it delivering Strategic Communications Customer Experience Management Consulting and Human Capital Solutions that fit their mission and their moment.

Were the partner organizations turn to when communication challenges are real the stakes are high and the work has to matter.

Required Experience:

Director