Data Entry Associate

Responsibilities Communicate with parties to the transaction to update them on loan status Review loan applications and supporting documentation for completeness and accuracy. Evaluate credit worthiness by processing loan applications and documentation. Ensure that all required documents are collected and properly organized. Operate in accordance with all laws and regulations to meet lending compliance guidelines Fully cross‑trained with Originations Indexing Department to assist with assignments when volume requires assistance Handle overflow call volume from Originations Customer Care Department Serve as a point of contact for borrowers, loan officers, and underwriters. Consistently represent the company in a positive and professional manner. Communicate with applicants to request additional information or clarify documentation. Ensure credit denials are processed and sent in a timely manor Provide consistent updates to management team regarding assignment statuses Assorted other duties as requested by management Requirements 1-2 years’ customer service in the finance/mortgage industry Proven experience in mortgage processing or a related field is advantageous. In-depth knowledge of loan origination processes and procedures Encompass (preferred) MS Office: Excel, Word, Outlook Able to navigate across network Windows PC proficient Physical Demand: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards. #J-18808-Ljbffr