Ecommerce Manager

eCommerce at HydroJug has three distinct pillars: Amazon/Marketplaces, DTC (Shopify), and Wholesale digital. This role owns the third pillar. The eCommerce Manager — Wholesale is responsible for how HydroJug's brands show up digitally everywhere outside our own website and the Amazon ecosystem. That means our listings, content, and A+ presence on retailer dot-com sites (target.com, walmart.com, dsg.com, samsclub.com, costco.com), our B2B wholesale portal for independent and boutique accounts, and the wholesale digital planning calendar that keeps content aligned with sell-in and reset timing. This is a newly consolidated seat. Previously, this work was split between Operations/Sales Ops (PDP compliance and item setup) and the field Sales team (portal management, retailer calendar coordination). Bringing it together under one dedicated eCommerce owner is a deliberate structural decision — wholesale digital deserves its own center of gravity. You will report directly to the VP of eCommerce, Joel McAllister, and work alongside the DTC eCommerce Manager and Amazon/Marketplace team as peers within the eCommerce org. RESPONSIBILITIES Retailer Dot-Com Content — All Three Brands PDPs across target.com, walmart.com, dsg.com, samsclub.com, and costco.com: titles, bullets, descriptions, imagery, video, and A+ / enhanced content Content audits and freshness cadence — nothing stays stale through a reset or new-item launch Item setup and variant relationships in retailer item-management systems (Target Item Suite, RetailLink, and equivalent portals) Coordinating asset delivery from Marketing Creative and ensuring specs land correctly on each retailer's platform HJ Wholesale Portal (B2B) Merchandising, product catalog, and ordering experience for independent (ma-and-pa) wholesale accounts Account onboarding within the portal — first impression for new wholesale partners Keeping portal inventory, imagery, and content current across all brands and SKUs Wholesale Digital Calendar Planning and tracking the digital content calendar across sell-in windows, resets, and retail programs Partnering with Sales NAMs on timing so content is ready before retailer deadlines, not after Owning the retailer ecom planning relationship on the content/digital side — you're the HJ point of contact for Target.com, Walmart.com, and DSG.com ecom counterparts Cross-Functional Coordination Operations/Sales Ops: item compliance, EDI accuracy, item-setup handoffs Marketing Creative: briefing, asset specs, and delivery timelines for retailer content Sales NAMs: wholesale calendar alignment, new-item launches, program timing WHAT YOU DON'T OWN Being clear about scope is as important as the role itself. Not your lane vs. Customer Planning Managers (Operations, dotted to Sales): CPMs own the operational retailer calendar — PO timing, shipment tracking, OTIF compliance, and retailer scorecards. You own the digital side: content, listings, portal, and .com presence. Complementary, not competing. Not your lane vs. DTC eCommerce Manager (Laryn): Laryn owns the HydroJug-operated Shopify storefront — site merchandising, DTC conversion, DTC promotions, and HJ's owned digital funnel. You own how HJ shows up on retailers' websites and B2B portal, not our own. Not your lane vs. Amazon/Marketplace team: Marketplace owns the Amazon Seller Central ecosystem — listings, ads, and Brand Registry on amazon.com. Your retailer .com work is analogous in function but operates through entirely different systems and retailer relationships. SUCCESS CRITERIA At 30 days: You have completed a full PDP audit across all three brands on every major retailer .com. You know exactly what's missing, outdated, or non-compliant. You have introduced yourself to retailer ecom counterparts at Target and Walmart. At 60 days: Gaps from the audit have a remediation plan with asset timelines locked with Creative. You've mapped every upcoming reset and sell-in window to a content readiness date. The wholesale portal has been reviewed and a prioritized improvement list is in motion. At 90 days: Zero retailer-side launch slips attributable to content gaps. The wholesale calendar is a living document Sales NAMs trust and use. Portal onboarding is documented and smooth for new accounts. You have established a working rhythm with Operations/Sales Ops and Marketing Creative. Ongoing metrics: Retailer .com PDP quality score and content freshness (audited quarterly) Portal merchandising current at all times Zero retailer-side launch slips from content gaps Partnership NPS with Sales NAMs and retailer ecom counterparts QUALIFICATIONS Content is a competitive asset. A better PDP on target.com moves units. Own it like it matters — because it does. The calendar is your operating backbone. Retail content is deadline-driven. A beautiful asset delivered one day late is a missed launch. Build a system, not a to-do list. Be the expert in the room on retailer platforms. Target Item Suite, RetailLink, Walmart Supplier Center — you should know how these systems behave, where they break, and how to get things done inside them. Relationships unlock speed. Your retailer ecom counterparts and internal NAMs will make or break your ability to execute. Invest in those relationships before you need them. Don't confuse scope with collaboration. CPMs own operations; you own digital. But you should be talking to them constantly — a content gap they spotted on a PO can become your next audit action. 4–7 years of experience in eCommerce, with meaningful time spent on retailer .com content operations (PDPs, A+ content, item setup) for national retailers Hands-on experience with retailer item-management systems — Target Item Suite, RetailLink, Walmart Supplier Center, or equivalent Familiarity with B2B wholesale portals or partner portal platforms is a strong plus Multi-brand or multi-SKU experience — you know how to manage content at scale without things falling through the cracks Strong project management instincts — comfortable building and owning a calendar that others depend on Collaborative communicator who can work fluidly with Creative, Sales, and Operations without losing clarity on who owns what Ogden, UT based or willing to relocate; this is an in-office role REPORTING & ORGANIZATION Peer roles within eCommerce: DTC eCommerce Manager · Amazon/Marketplace ABOUT HYDROJUG, INC. HydroJug, Inc. is a consumer brand headquartered in Ogden, Utah, designing and selling premium hydration and lifestyle products through direct-to-consumer and major retail channels. #J-18808-Ljbffr