Help Desk/Desktop Support Analyst
Robert Half
Job Description
Job Description
We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems.
Responsibilities:• Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users.
• Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications.
• Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders.
• Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance.
• Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization.
• Perform basic network and cabling support to address connectivity issues and workstation setup needs.
• Assist with troubleshooting and support activities related to Munis and other department applications as needed.
• Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.• At least 3 years of experience in help desk, desktop support, or PC technician roles.
• Working knowledge of Active Directory for routine user and access support tasks.
• Experience supporting Microsoft Windows environments, including Windows 10.
• Strong troubleshooting skills for desktops, peripherals, software, and common end-user technical issues.
• Familiarity with ticketing systems and service desk processes for tracking and resolving support requests.
• Basic understanding of cabling and workstation connectivity support.
• Ability to communicate effectively with users and provide detail-oriented technical assistance in an on-site support environment.
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Help Desk/Desktop Support Analyst in Los Angeles, CA vacancy
$25.44 - $31.83 per hour
Overview The PC Desktop Support Analyst will assist with performing the daily operational activities... ...while investigating problems to help minimize the impact of IT incidents.• Executes... ...TRAINING/EXPERIENCE• Help desk experience preferred.• Experience with...SuggestedWork at officeRemote workFlexible hours$30 - $35 per hour
...This role provides hands‑on Level 2 desktop and workplace technology support in a fast‑paced enterprise environment. The Desktop Support Analyst is responsible for troubleshooting and... ...to lift 50 pounds, and bend down under desks. Work indoors and outdoors in various...SuggestedContract workWork at officeRelocationSTAND 8 Technology Consulting
Burbank, CA3 days ago- Bank of Hope is seeking an IT Analyst I - Desktop to deliver day-to-day end-user support for hardware, software, and related systems. You will train staff, troubleshoot issues, and assist onsite branches with device maintenance and ticketing workflows. The role requires...Suggested
- Desktop Support Analyst job at Reyes Beverage Group. Los Angeles, CA. Information/Perks Mon - Fri schedule Full time permanent position Full benefits (medical, dental, vision, 401K) FREE healthcare (default plan is $0 to our employees, their spouses & their children...SuggestedPermanent employmentFull timeRemote workHome office
- AHMC HealthCare is seeking a PC Desktop Support Analyst to assist in daily operational activities and provide front-line technical services. In this role, you will be responsible for troubleshooting incidents and service requests, resolving issues, and maintaining computer...SuggestedWork at office
$33.65 - $35.57 per hour
...System Support Analyst, IST Wayfinder LA Campus - Los Angeles, CA 90043 Salary Range $33.65 - $35.57 Hourly Level Experienced Position... ...role. Minimum of three years of experience working with desktop support, including user support operations, user training material...Hourly payFull timeWork experience placementLocal areaRemote workFlexible hoursShift work- ...customer-focused, and technically skilled IT Help Desk Specialist to join our remote... ...position will provide first-level technical support to employees and assist with maintaining... ...applications. Troubleshoot laptops, desktops, monitors, printers, mobile devices, and...Full timeTemporary workRemote workHome officeFlexible hours
Naztec International Group
Los Angeles, CA4 days ago - ...in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring... ....NTT DATA Services currently seeks a Technical Analysis Analyst - Desktop Support to join our team in Los Angeles, California (US-CA), United...For contractors
- IT Help Desk Technician (Remote) Be the Backbone of Our Tech Success at Nexis Builds! At Nexis... ...a real impact. Be the Tech Lifeline Support engineers, project managers, and executives... ...of IT support experience (Help Desk, Desktop Support, or equivalent). IT Certifications...Work at officeRemote work
- ...excellence, quality craftsmanship, and on-time delivery, Votaw supports some of the world’s most demanding programs through its... ...Qualifications and Skills Education & Experience ~2+ years in a help desk / desktop support role. ~ Solid Windows, Microsoft 365, and endpoint...Local areaAll shiftsShift work
Votaw Precision Technologies, LLC.
Santa Fe Springs, CA6 days ago - ...Description Join Our Team as a Service Desk Technician in Pasadena, CA!... ...deliver top-notch technical support and customer service. In this... ..., and maintain devices like desktops, laptops, and printers to keep... .... Craft and update clear, helpful documentation and knowledge...Work at officeMonday to Friday
5x5 Telecom
Pasadena, CA11 days ago - ...In this role you will support a Warehouse environment. Having prior... ...position. Title: WMS Support Analyst (Level 1) Location: Southern... ...with WMS-related problems, and help keep warehouse operations... ...3+ years of IT support, help desk, desktop support, or warehouse technology...Contract workWork at officeLocal areaImmediate start
KDS Strategic Search Group
Santa Fe Springs, CA3 days ago - ...Job Description Job Title: Service Desk Technician Location: Santa Monica, CA... ...laptops. Ability to provide technical support to computer users both on the telephone and... ...Moderate proficiency in troubleshooting desktop computer issues, both hardware and software...Work at officeRemote work
The Rockridge Group
Santa Monica, CAmore than 2 months ago $27 per hour
...IT Support / Help Desk Specialist The IT Support / Help Desk Specialist will perform basic and advanced level repair of technology equipment... ...computers, networking components and related peripherals. The Desktop Support Specialist is responsible for providing technical...Hourly payLocal areaFlexible hoursBradyPLUS
Bell Gardens, CA3 days ago- Overview IT User Support Technician II provides advanced technical support to end users and... .... Represent the User Support Service Desk in Major Incident and security incident response... ...to resolve technical problems with desktop computing equipment and software Perform...
- A staffing agency is seeking a Help Desk / Desktop Support Technician in Los Angeles, CA. This role involves providing IT support to around 200 employees across various locations, focusing on troubleshooting hardware, software, and network issues. The ideal candidate has...
- About the job Technical Support Specialist Job Description: Who We Are: At Arsenault, our... ...commerce, Arsenaults mission is to not only help brands scale seamlessly, but also build a... ...basic experience within or relating to desktop support You have intermediate to advanced...Work experience placementLive outWork at officeRemote workWeekend workWeekday work
$28 - $30 per hour
Salary: USD28 - USD30 per hour Imaging Desktop Technician / Endpoint Engineer (Project) Location: Fully Onsite Schedule: Monday-Friday... ...seeking an Imaging Desktop Technician / Endpoint Engineer to support a device migration and endpoint management initiative. This role...Hourly payContract workLocal areaWork visaMonday to Friday- # Level 1 Help Desk TechnicianAdvanced AirHawthorne, CA, USA2 days agoJob descriptionWho we... ...for providing frontline technical support to Advanced Air employees, including troubleshooting... ..., and network connectivity issues for desktops, laptops, tablets, and mobile devices•...Full timeInternshipWork at officeRemote workMonday to FridayWeekend workAfternoon shift
$40k - $60k
Express Network, A Legal Support Network Co. Provided Pay Range This... ...00/yr Job Title: IT Helpdesk Analyst Employment Type: Full-Time Department... ...systems, delivering timely desktop and application support, and... ...in an IT helpdesk, service desk, or technical support role. Hands...Full time$30 - $38 per hour
...years! What You'll Do The Mac Helpdesk Support Specialist performs a wide variety of technical... ...requests for assistance concerning desktop, laptop, printer, and other computer-related... ...use of Apple products and software, helping them maximize productivity. Take ownership...Hourly payWork at officeLocal areaRemote workMonday to FridayFlexible hoursNight shift- ...Santa Fe Springs, CA, is seeking an IT Support Technician to provide day-to-day user support... ..., and admin. You will handle first-line help desk tasks, endpoint management, and shop-... .... The role requires 2+ years in a desktop support role, solid Windows/M365 skills,...
$27 per hour
BradyPLUS is looking for an IT Support / Help Desk Specialist in Bell, California. This position involves troubleshooting, diagnosis, and repair of technology equipment while providing technical support to internal employees. Responsibilities include equipment setup, system...Hourly pay$18 - $21 per hour
...experience is required for this role. Remote support – Schedule is 7 a.m. to 4 p.m. Sunday... ...PST standard time. Level 1 Service Desk Analyst. Pay rate: $18 - $21 per hour (W2). This... ...experience. 2 years of Service Desk or Desktop Support experience. Compensation & Benefits...Hourly payRemote workWeekend workMilestone Technologies
Los Angeles, CA3 days ago$35.43 - $42.52 per hour
...seeking an experienced Operations & Security Support Technician with excellent technical... ...3 assistance in collaboration with the Help Desk and Infrastructure IT teams. This role offers... ...in IT support, NOC, Service Desk, Desktop Support, or Infrastructure support role...Hourly payFull timeTemporary workLocal areaFlexible hoursNight shift$32.21 - $38.65 per hour
...Desktop Support SpecialistPlanned Parenthood Los Angeles is seeking an experienced Desktop Support Specialist with excellent technical skills... ...Tier 1, 2, and 3 assistances in collaboration with the Help Desk and Infrastructure IT teams. This role offers hands-on support...Hourly payFull timeFor contractorsLocal areaRemote workFlexible hoursPlanned Parenthood
Los Angeles, CA3 days ago$65k - $85k
...accessing the resources of a Top 25 firm to help them grow. Ascend provides access to... ...clients. The Role At Lucas Horsfall, a Desktop Support Technician delivers hands-on technical... ...~2–5 years of IT support, help desk, or desktop support experience (internships...Full timeInternshipWork at officeFlexible hoursLucas Horsfall
Los Angeles, CA13 days ago$80k - $90k
...Opportunity We are seeking a Technology Support Analyst to join our Firm. This position will be... ...and repairs for laptops and desktops. Assists with remote site access.... ...ensuring best practices are followed. Helps to maintain Firm policies and procedures...Work experience placementWork at officeLocal areaRemote workVisa sponsorshipWork visaShift workSkadden Arps
Los Angeles, CA5 days ago- ...Dscs Technical Support Analyst Location: Glendale, AZ Duration: 12-month Contract Work Type: Onsite US Citizenship required Job Summary: In this role, you will participate in the programming and configuration of an enterprise resource planning (ERP) application...Contract work
Global Technical Talent
Glendale, CA1 day ago $30.21 per hour
...Technical Support Analyst Job Locations US-CA-Beverly Hills... ...environment, which includes different desktop/laptops operating Windows OS... ...at home. Field incoming help requests from end users via... ...problem details from help desk customers. Record, track,...Work at officeLocal areaRemote workWork from homeFlexible hoursNight shiftWeekend work3 days per weekTravel Leaders Group Holdings LLC dba Internova Travel Group
Beverly Hills, CA5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk/Desktop Support Analyst. Be the first to apply!
Related searches
- work from home technical support specialist Los Angeles, CA
- product support technician Los Angeles, CA
- helpdesk support technician Los Angeles, CA
- help desk assistant Los Angeles, CA
- senior technical associate Los Angeles, CA
- it technical specialist Los Angeles, CA
- IT help desk technician Los Angeles, CA
- technical solutions specialist Los Angeles, CA
- desktop support analyst Los Angeles, CA
- senior IT support technician Los Angeles, CA