Community Pharmacy Director

Pharmacy Director

This position serves as a key leader responsible for pharmacy services and medication management for Community Pharmacy at Intermountain. The leader is responsible for broad oversight of multiple business units and practice areas, or highly complex process and workflows. The leader strives to meet all established outcomes for clinical excellence, operational effectiveness, customer service, provider engagement, caregiver engagement, and leadership. This leader will ensure that pharmacy services are delivered consistently with Intermountain Health's Fundamentals of Care (i.e., safety & quality, members patients & communities, stewardship, and caregivers) and aligned to System Pharmacy Services. This leader will implement and support clinical and operational initiatives by fostering a culture of highly engaged caregivers aligned to the goals of the service line, and the Organization. This leader is responsible for the fiscal performance management of the department(s) and supports the enterprise pharmacy operations director through coordinating with the facility operation leaders and hospital pharmacy directors when required. The pharmacy leader establishes interdisciplinary relationships to ensure the quality of medication therapy provided. The leader is responsible to participate in both Facility and Enterprise initiatives and goal planning. This leader is responsible for ensuring the facility(s) remains perpetually compliant with all current laws, regulations, and requirements established by regulatory bodies that guide pharmacy practice. Additionally, this role may be asked to lead initiatives a as part of the extended pharmacy services team and any other responsibilities relevant to this position.

The director provides strategic and operational leadership for medication procurement, centralized fulfillment, and distribution across Specialty, home delivery, and mail order pharmacy services. This leader is responsible for ensuring safe, efficient, and compliant medication dispensing and shipping workflows across a multi-state footprint, supporting a high-volume operation and advanced automation. This role oversees end-to-end fulfillment operations, including inventory management, automation technologies, packaging, and last-mile delivery execution, with a focus on optimizing throughput, reducing cost, and enhancing the patient experience.

Essential Functions

• Ensures safe, high-quality, and efficient pharmacy services with a culture of accountability with leadership consistent with Intermountain Health's Mission, Vision, and Values.
• Creates and sustains a culture of continuous improvement by fully adopting the Intermountain Operating Model.
• Works with pharmacy leadership to identify and implement new technologies and automation to improve medication safety, operational efficiencies, patient experience, caregiver effectiveness, and reduce expenses.
• Effectively leads change and related caregiver transitions through effective leadership and strong written and verbal communication.
• Provides leadership to the members of the team
• Researches, analyzes, and synthesizes data/informational elements to make well-informed clinical, business, and operational recommendations.
• Serves as the leader responsible for decisions pertaining to pharmacy practice needs to meet both short- and long-term goals.
• Defines, tracks, and reports key performance indicators related to pharmacy operations.
• Prepares operational and capital budgets and maintains fiscal accountability.
• Performs other duties as assigned.

Skills

• Pharmacy
• Pharmacy Practice
• Pharmacy Operations
• Sterile compounding
• Medication Management
• Project Management
• Quality Improvement
• Leadership
• Problem Solving
• Financial Management

Minimum Qualifications

• Doctor of Pharmacy or Bachelor of Science in Pharmacy degree from an accredited institution (education verified).
• State license, in facility location, to practice pharmacy and dispense controlled substances, or eligibility to obtain a license upon hire.
• 5 years of pharmacy leadership experience
• Effective communication, people management, and project management skills.
• Ability to effectively interpret and use data.
• Effective project and time management skills.

Preferred Qualifications

• Master's degree in one of the following fields: MBA, MPH, MHA, or MS in pharmacy from an accredited institution.
• Pharmacy residency, other post-graduate training, and/or board certification.
• Leadership experience at a facility of comparable size and complexity.
• Previous experience working in an integrated healthcare delivery system.
• Financial management experience.

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

With this position, you are eligible to participate in the Annual Pay for Performance (AP4P) Plan. This plan enables Intermountain Health to provide leaders with an additional performance compensation opportunity. The AP4P award opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected Board-approved goals.

Location: Supply Chain Center

Work City: Midvale

Work State: Utah

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$78.89 - $113.67

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.