Product Owner

Product Owner

The API Partnership Channel Product Owner will be responsible for bringing structure, clarity, and disciplined prioritization to API partnership channel delivery. This role will serve as the effective product and delivery owner for API-driven B2B and B2B2C partnership capabilities, ensuring the team focuses on the highest-value work, revenue-driven outcomes, and predictable execution.

The ideal candidate is a strong Product Owner who can manage competing priorities, reduce delivery chaos, create a clear backlog, make timely decisions, and drive alignment across Sales, Business, Architecture, Engineering, QA, Operations, and Partner-facing teams.

Key Responsibilities

• Own and manage the API Partnership Channel product backlog, roadmap, priorities, epics, user stories, and acceptance criteria in JIRA.
• Bring discipline and structure to intake, prioritization, backlog grooming, sprint planning, delivery tracking, and release readiness.
• Act as the primary product and delivery owner for API partnership initiatives, ensuring clear ownership from idea through acceptance and launch.
• Work closely with Sales and Business stakeholders to prioritize initiatives based on revenue impact, partner value, strategic alignment, urgency, and delivery feasibility.
• Translate business and partner needs into clear, actionable requirements for Architecture and Engineering teams.
• Collaborate with Architecture and Engineering to ensure API solutions are scalable, secure, reusable, and aligned with enterprise standards.
• Manage competing stakeholder demands and drive trade-off decisions to keep teams focused on the most valuable outcomes.
• Support B2B and B2B2C partner integration capabilities, including partner onboarding, interface requirements, data flows, and API consumption needs.
• Act as a cross-functional consultant across Business, Sales, Technology, QA, Operations, and Partner-facing teams.
• Drive alignment, remove ambiguity, escalate blockers, and make timely decisions on product scope, priorities, defects, and release readiness.
• Participate in UAT and PAT planning, validation, acceptance, and final sign-off.
• Track delivery outcomes against business value, revenue goals, partner impact, operational readiness, and delivery commitments.
• Think ahead on future API partnership opportunities, digital distribution models, and scalable channel capabilities.

Required Skills & Experience

• Strong Product Owner experience with proven ability to bring order to complex, fast-moving, and ambiguous delivery environments.
• Strong understanding of APIs, interfaces, integrations, and digital platform capabilities.
• Experience with B2B and B2B2C business models, partner channels, or digital distribution platforms.
• Proven experience managing product backlogs, priorities, user stories, epics, acceptance criteria, and delivery workflows in JIRA.
• Ability to prioritize based on business value, revenue impact, risk, technical feasibility, dependency management, and delivery capacity.
• Strong delivery ownership mindset with the ability to drive execution, follow-through, and accountability across teams.
• Experience working closely with Sales, Business, Architecture, Engineering, QA, and Operations teams.
• Strong agile delivery understanding, including backlog refinement, sprint planning, dependency management, release readiness, and acceptance processes.
• Excellent communication, stakeholder management, facilitation, negotiation, and decision-making skills.
• Ability to work independently, manage ambiguity, challenge unclear priorities, and drive measurable outcomes.

Preferred Skills

• Understanding of travel retail industry standards and ecosystem models, including OTAs, NDC, travel distribution, partner integrations, and digital commerce channels.
• Experience with partner-facing APIs, API products, developer portals, API documentation, partner onboarding, or integration platforms.
• Familiarity with REST APIs, JSON, web services, authentication, authorization, API versioning, monitoring, and governance.
• Experience supporting commercial, sales, partnership, travel, mobility, rental, e-commerce, or digital distribution teams.

Key Competencies:

• Strong product ownership and delivery discipline
• Prioritization and backlog control
• Ability to bring order to ambiguity and competing demands
• API and integration literacy
• Commercial and revenue-driven mindset
• Cross-functional leadership
• Stakeholder influence and decision-making
• Agile execution and release discipline
• Clear communication and accountability

Success Measures

• Clear prioritization model established across API partnership work.
• Reduced ambiguity and improved delivery discipline across the team.
• Clean, actionable, and execution-ready JIRA backlog.
• API capabilities delivered in alignment with partner, revenue, and business priorities.
• Strong alignment across Sales, Business, Architecture, Engineering, QA, and Operations.
• Timely decisions on scope, trade-offs, UAT/PAT acceptance, defects, and release readiness.
• Improved partner onboarding, integration delivery, and API channel scalability.