(USA) Overnight Stocking Coach, Non-Complex, Management

Position Summary Lead and develop teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicate and collaborate with all levels of associates regarding store operations, technology initiatives, merchandising, and company direction. Introduce and lead change efforts, provide clear expectations and guidance to implement business solutions, and communicate business objectives to teams. Responsibilities Model and demonstrate exceptional customer service standards, following the One Best Way (OBW) service model and managing customer service initiatives such as store-of-the-community and community outreach programs. Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve processes, ensuring a high‑quality customer experience. Drive the financial performance and sales of the designated store area by reviewing PL statements, managing budgeting and forecasting, controlling expenses, and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Mitigate shrink and develop action plans to achieve sales and profit goals for the business area. Supervise and provide development opportunities for hourly associates: hire, train, mentor, assign duties, set clear expectations, recognize contributions, and promote a sense of belonging. Ensure compliance with company policies, procedures, and the Open Door Policy; maintain and promote the highest standards of integrity, ethics, and compliance. Build high‑performing, inclusive teams that embrace differences, foster trust, and build a workplace where associates feel seen, supported, and connected. Act with integrity, holding oneself and others accountable, and support Walmart’s goal of becoming a regenerative company by fostering positive impacts on associates, customers, members, and the world. Serve customers and members by delivering results with a customer‑first mindset, adapting to how, where, and when customers shop, and applying the Everyday Low Price (EDLP) and Everyday Low Cost (EDLC) business models. Qualifications Minimum Requirements: 2 years of college; OR 1 year of retail experience plus 1 year of supervisory experience; OR 2 years of general work experience plus 1 year of supervisory experience. For firearms‑selling facilities: successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training; for ammunition facilities, a current state‑issued Certificate of Eligibility may be required. Completion of all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings). Preferred Qualifications: Bachelor of Science in Business Management and Leadership (e.g., Live Better U, Bellevue University); experience supervising five or more direct reports with responsibility for performance management, mentoring, hiring, and firing. Benefits Competitive pay with performance‑based bonus awards and other benefits. Health benefits: medical, vision and dental coverage. Financial benefits: 401(k), company‑purchase stock, company‑paid life insurance. Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, voting, short‑term and long‑term disability, and more. Live Better U—Walmart‑paid education benefit program covering tuition, books, and fees, with eligibility requirements tied to job classification and length of employment. Additional benefits: company discounts, military leave pay, adoption and surrogacy expense reimbursement, and additional program terms may apply. Salary The annual salary range for this position is $71,000.00 – $100,000.00. Additional compensation includes annual or quarterly performance bonuses and, for certain positions, regional pay zone, complex structure, and state pay differential as applicable. EEO Statement Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr Walmart Inc.