Tech Services Manager- S+R

Job Title

Primary Job Duties:

Establishes and maintains relationships with Guests, Team Members and vendors.

Coordinates preventative maintenance schedules on all assets.

Oversees Team Members, ensuring all policies, procedures, safety standards and daily operational standards are being followed.

Ensures compliance with company policies, procedures and applicable state and federal laws.

Oversees and maintains open communication with management and department supervisors.

Review and interview qualified applicants, hire part-time staff based upon qualifications set forth by the General Manager and department head.

Follows through in obtaining licenses, permits and certificates where necessary.

Follows instructions and requests by upper management.

Conducts regular inspections of rides, attractions, games and equipment to ensure operational readiness.

Performs necessary repairs to rides, attractions, games and equipment as necessary.

Maintains an organized and clean and safe work area and environment.

Completes counseling, work related injury paperwork, scheduling and payroll reports in a timely manner consistent with policies and procedures.

Plans, assigns and directs work, appraising performance, rewarding, disciplining, addressing complaints and resolving problems.

Enforces policies and procedures relating to problems and emergencies which occur during business operations.

Assists with the development and training of Team Members.

Creates and posts notices regarding policy changes related to the department.

Requirements:

Physical Requirements:

Standing for long periods of time with frequent bending and turning

Must be able to lift 40 lbs

Must be comfortable climbing on a ladder

Must be able to communicate with guests and deliver safety instructions

Special Requirements:

Must be at least 18 years old

Obtain training certification per company policy

Standard Company Expectations:

Goes beyond the normal expectations without compromising the company mission, vision and values.

Demonstrates the ability to be courteous and accountable in all situations.

Responding to guests' special requests in a courteous and accountable fashion.

Monitors the consistency of the product provided to all guests.

Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.

Cooperates with all team members when assigned additional tasks and listens to others with compassion.

Seeks knowledge from multiple sources and learns from past experiences for future development and growth.

Maintains appearance and/or uniform standards.

Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.