RFI Specialist/Business Intelligence

Home Based - East Coast

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

The RFI Specialist/Business Intelligence role supports Parexel’s Business Development, Sales and internal stakeholder teams by providing accurate, timely and customer-ready information and intelligence. The team helps strengthen Parexel’s competitive positioning and maximizes the value of sales opportunities.

The RFI Specialist manages and supports Requests for Information (RFIs) and RFP-related activities from intake through to final quality review. This includes understanding the customer’s requirements, identifying and coordinating the appropriate subject matter experts, researching information, drafting and compiling responses, managing timelines, and ensuring that deliverables are accurate, consistent, and professionally presented.

The role also involves preparing experience, headcount, staffing, and capability data using Parexel’s internal systems and databases; maintaining content in platforms such as SharePoint and Highspot; and responding to ad hoc information requests. The RFI Specialist works collaboratively across the company, often managing multiple deadlines while building strong relationships with Sales, Proposals, Solutions Consultants and subject matter experts. This is a fast-paced, collaborative role requiring strong administrative organization, careful attention to detail, and the ability to manage multiple priorities and tight timelines.

Key Accountabilities

• Work with the Global Sales and Business Operations teams to support the RFI process. This would include the writing, compilation, and interface with functional areas needed to complete the final RFI deliverable.
• Gather global experience data working with the Global Experience Database group, format tables into blinded/customer-friendly template.
• Run experience reports using Excel/ Workday reports and present to requesters
• Learn to time manage multiple deliverables according to customer-driven timelines
• Work across the company with various subject matter experts
• Learn to manage strategy calls and keep timelines to schedule
• Learn and work in the respective content management system
• Manage all deliverables to the highest quality

Skills

• Potential to understand analytical data, communication skills (verbal and written)
• Client focused approach to work
• Individual must be able to act professionally and with a high degree of maturity in dealing with confidential and sensitive information
• Flexible attitude with respect to work assignments and new learning
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
• Willingness to work in a matrix environment and to value the importance of teamwork

Education

• BS/BA required, preferably in Business, Marketing or Life Sciences

Language Skills

• English

Minimum Work Experience

• 3 years general work experience

Benefits

• Health, Vision & Dental Insurance
• Tuition Reimbursement
• Vacation/Holiday/Sick Time
• Flexible Spending & Health Savings Accounts
• Work/Life Balance
• 401(k) with Company match
• Pet Insurance

For a complete list of benefits, please visit

The potential base pay range for this role is $64K - 70K. The actual salary offered may vary within this range based on several factors, including the position and level offered, skills, education, training, experience, professional achievements, and location.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

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EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.