Assistant Manager, Operations | Myrtle Beach Outlet

Assistant Manager, Operations | Myrtle Beach Outlet Job Summary The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for ensuring the retail business runs smoothly and successfully. Assistant Managers, Operations manage business enablers, including financial, profit and loss, budget, expenses, and cash, while ensuring inventory, supplies, vendor relationships, technology, and facilities are maintained and maximized. They are responsible for writing the store’s weekly schedule, handling people‑related administrative activities such as payroll, and executing company‑driven operations‑focused projects and initiatives at the store level. Core Responsibilities of the Job Operations, Product, and Strategy Implement the Store Manager’s operations vision and cascade it to team members. Plan and prepare the weekly team member schedule based on labor requirements, availability, and budget considerations. Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests. Review, monitor, and partner with the Store Manager to manage the budget and other business data and metrics such as P&L statements and expenses, and inform planning processes (e.g., quarterly business review and sales planning). Provide retail floor leadership to team members, including planning coverage and making decisions to maintain operational efficiency. Support sell‑through management by ensuring accurate inventory counts and coordinating labor hours to efficiently receive product deliveries. Execute company‑level operations‑focused directives, projects, and initiatives (e.g., from the SSC). Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations. Leadership and People Create and foster a respectful and inclusive team environment by welcoming and celebrating differences, ensuring a supportive, productive, and engaging experience for all team members. Perform administrative actions to support team members, including completing payroll, approving vacation and time‑off requests, approving shift swaps, and other documentation according to policies and procedures. Inform people managers of projected team growth needs to support the building of a strong and diverse team based on operational trends and results. Establish supportive and productive relationships with all team members, focusing on personal and professional development. Guest Experience and Community Facilitate a seamless end‑to‑end guest experience by monitoring the incorporation of omnichannel programs such as in‑store transactions, buy online pick‑up in store, phone sales, and ship from store. Collaborate with team members to ensure an optimal guest experience that values guests’ time and supports store operations. Resolve guest feedback and address issues, including guest escalations and urgent requests, helping to "make it right" for guests. Budget Responsibility Accountable for delegated aspects of controllable budget and labor hours. People Management Leadership role indirectly responsible for a subset of store employees as delegated by the Store Manager. What We Look For Inclusion & Diversity: Creates and supports an inclusive environment that values and celebrates differences. Integrity: Behaves in an honest, fair, and ethical manner. Adaptability/Agility: Navigates uncertainty and ambiguity, changes priorities in a fast‑paced environment, and recovers quickly from setbacks. Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work. Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives. Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions. Strategic Thinking: Considers the lasting implications of decisions; sets a plan and makes decisions aligned with company strategy, vision, and values. Business Acumen: Quickly understands and addresses business information (e.g., profit and loss statements, budgets, and sales forecasts). Interactive Communication: Conveys information effectively and understands information shared while interacting with others. Job Requirements Must be legally authorized to work in the country in which the store is located. Must have the ability to travel to the assigned store with reliable transportation methods. Schedule/Availability Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays. Experience 1 year of experience managing business operations and administration, including experience with scheduling, managing labor hours, and managing projects or processes. Job Assets (nice to have) Education: High school diploma, GED, or equivalent. Education: Bachelor’s degree or equivalent. Experience: 1 year of retail or sales‑specific management experience. Work Context Work occurs in an environment with bright lights and loud music. Work is accomplished as part of a team and also independently. Work may involve managing conflict or mediating problems between others or deescalating guest issues. Work involves reaching out to meet and build relationships with strangers or new people, and to strengthen existing community partnerships. Work is sometimes conducted on a computer or other technical devices, including virtual meetings. Work involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., more than 1 hour). Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg). Compensation & Benefits Package Base Pay Range: $23.19 - $31.38/hour, subject to minimum wage in the location. Target Bonus: 25%. Total Target Base Pay Range: $28.99 - $39.23/hour. Lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. Employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements. Extended health and dental benefits, and mental health plans. Paid time off. Savings and retirement plan matching. Generous employee discount. Fitness & yoga classes. Parenthood top‑up. Extensive catalog of development course offerings. People networks, mentorship programs, and leadership series. Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. Equal Employment Opportunity Only those applicants under consideration will be contacted. We appreciate your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices related to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. Lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at View email address on click.appcast.io and include the position title, the location of the position, and the nature of your request. #J-18808-Ljbffr