Sample Receiving Coordinator

Job Description

Job Description

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

Our Brands

Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

• Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
• Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.
• Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.
• EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.
• FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.

The Sample Receiving Coordinator ensures efficient and accurate processing of incoming and outgoing samples and materials. This role takes a leadership approach to workflow coordination, provides guidance to junior staff, maintains compliance with ISO and quality control standards, and supports smooth laboratory operations.

This individual will uphold our purpose – so the world can trust in what it consumes by fostering a culture aligned to our mission and values: 

Purpose: So the world can trust in what it consumes. 

Mission: Partner with customers to deliver innovative scientific solutions and expertise. 

Values: start with the customer, commit to safety and quality, drive to deliver, act with integrity and support the team. 

ESSENTIAL RESPONSIBILITIES:

• Accurately log customer samples into the LIMS system and handle associated products as needed.
• Ensure timeliness, accuracy, and reliability in all sample processing tasks.
• Maintain adherence to the daily work schedule and communicate any issues promptly.
• Perform clerical reviews to verify data entry and sample information.
• Verify all samples are labeled correctly and stored at appropriate temperatures until testing occurs.
• Maintain cleanliness and organization of the sample receiving area.
• Participate in special projects as assigned by the Manager or Supervisor.
• Communicate effectively with clients, suppliers, and vendors when needed.
• Learn new techniques, technologies, and procedures, and train others as appropriate.
• Collaborate effectively with other laboratory departments.
• Execute all ISO, quality control, and safety requirements consistently.
• Stock and order necessary supplies (labels, boxes, etc.) and assist with the return of customer coolers.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• Associate degree in Science or related field.
• 2+ years of experience in sample receiving, shipping, or laboratory operations.
• Knowledge of laboratory practices, aseptic techniques, and chain-of-custody procedures.
• Strong organizational, time management, and multitasking skills.
• Experience training or mentoring others in workflow processes.
• Proficiency with LIMS or similar laboratory data management systems preferred.
• Effective communication and collaboration skills.
• Ability to lift up to 40lbsand stand for extended periods.

PHYSICAL DEMANDS

• Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
• Ability to stand for extended periods of time
• Noise level varies from quiet to loud
• Temperature varies from hot to cold
• Interactive and fast-paced team-oriented tasks
• Ability to lift and/or move up to 25 pounds
• Color vision and depth perception

Benefits :

• Progressive 401k Retirement Savings Plan
• Employer Paid Short- Term and Long-Term Disability, and Life Insurance
• Group Medical
• Tuition Reimbursement
• Flexible Spending Accounts
• Dental
• Paid Holidays and Time Off

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.

Monday-Friday, 8:00 AM to 5:00 PM evenings and weekends a needed

By applying, you acknowledge that Certified Group will process your personal information for recruitment and hiring purposes in accordance with our Applicant Privacy Policy. California residents may review additional information about how we collect and use personal information, including retention and rights, in our California Notice at Collection. To view our Privacy Policy, click the link here: Certified Group Privacy Policy

We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law.