Sr Business Analyst

Job TitleTechnical/Functional SkillsExperience in writing Functional Design documents.Changes approach or method to best fit the situation; considers target audiences for messages and adjusts presentation to accommodate audience familiarity with the topic, amount of detail to ensure understanding, sensitivity of the information, and degree of urgency involved.Demonstrates patience and self-control under difficult or adverse circumstances; handles stress well.Acts as a liaison to internal and/or external groups to ensure the sharing/exchanging of information required for organizational effectiveness.Probes for more information when appropriate; asks pointed questions of customers and others to uncover critical issues and concerns; restates ideas to confirm understanding.Demonstrate intimate knowledge, understanding and application of the impact that information systems have on the efficiency and effectiveness of the company.Identifies potential benefits in seemingly negative situations and emphasizes these when developing solutions; uses problem situations and their solutions to improve work processes.Conveys a curiosity and hunger for learning; makes efforts to improve skills in one's own technical/professional area.Demonstrate a bias for action, focusing on achieving results/adding value rather than performing activities.Creates opportunities for clients to articulate, clarify, and prioritize their needs and issues.Reacts well under pressure; controls emotions in pressure situations; takes time to calm down and gain perspective before taking action; considers several methods of responding, then selects the best one.Uses clear, direct language when describing workflows and procedures; avoids overusing technical terms or company jargon; uses outlines to clarify the sequence of tasks and diagrams or charts to provide a visual picture of the process.