Service Technician 1

Company Information: MGB Manufacturing LLC is a Wilks Brothers company. Wilks Brothers is a multifaceted family-based partnership headquartered in Cisco Texas with employees working in offices in Cisco Willow Park Fort Worth Houston and beyond. We invest in relationships and recognize the value in people communities and businesses. Our customers are not a number; they are a name a family member a the good times and in difficult times we treat them all equally exactly how we want to be treated. We believe that business is not just about profit it is personal too. At Wilks Brothers we respect the people that make our business grow: our employees and our customers. Our goal is to develop mutually beneficial partnerships utilizing our core values of: Faith Integrity Team Growth and Loyalty.

Website:

We do not offer visa sponsorship for this position.

Benefits :

• Competitive Compensation Package
• Medical Dental Vision Coverage
• 401K Company Match
• Life Insurance Long Term Disability Coverage 100% Company Paid
• Health Savings Account (HSA)
• Gym Reimbursement Program
• Tuition Reimbursement Program
• Wellness Check Program - Insurance Premium Discounts
• EAP Resources
• Paid Holidays
• Paid Time Off (PTO)

Position Summary:

The Service Tech 1 at MGB Manufacturing LLC is an entry-level role responsible for performing routine service and maintenance tasks on the companys products and equipment. This position requires strong attention to detail basic mechanical knowledge and the ability to follow instructions. The Service Tech 1 works under the guidance of senior technicians and ensures customer satisfaction through reliable service and support.

Key Roles / Responsibilities:

• Assist in the installation repair and maintenance of equipment and machinery according to company standards and procedures.
• Perform routine inspections and preventive maintenance to ensure equipment functionality and reliability.
• Troubleshoot minor mechanical electrical and technical issues and resolve them in a timely manner.
• Collaborate with senior technicians and engineers to address complex service problems.
• Document service and repair activities maintaining accurate records of work performed.
• Ensure compliance with safety protocols and company policies during all service operations.
• Provide excellent customer service by addressing client inquiries and concerns in a professional manner.
• Maintain a clean and organized work environment including tools and equipment.
• Participate in ongoing training and development programs to improve technical skills.

Required Education Experience and Qualifications:

• High school diploma or equivalent required.
• Basic understanding of mechanical and electrical systems.
• Ability to use hand tools power tools and diagnostic equipment.
• Strong problem-solving skills with a focus on attention to detail.
• Good communication skills and the ability to work as part of a team.
• Willingness to learn and develop technical expertise through on-the-job training.

Working Conditions:

• Bending lifting climbing pushing pulling kneeling sitting stand walk kneel stoop squat pull push climb crouch crawl talk hear and see and standing (occasionally) for long periods of time.
• The essential duties of this position require moderate to heavy lifting and carrying.
• Must be able to position oneself to work in confined spaces such as trenches pits manholes attics and tunnels and demonstrate manual dexterity and be able to use hands to handle or feel objects tools or controls.
• Exposure to moderate noise levels vibrations and bright lights; and exposure to dust fumes and gases; and all climate types including hot and cold temperatures humidity rain snow etc.
• Able to wear common protective or safety equipment such as safety shoes glasses gloves hearing protection and hard hats when needed.
• React quickly using hands fingers or feet.
• Must be able to comprehend and follow written and oral instructions.
• Must be able to complete tasks even with frequent interruptions.
• Must be able to use discretion and independent judgment as needed.
• Must be able to speak clearly on the phone and to fellow workers.

#LI-ONSITE #LI-BN1 #MGBMANUFACTURING

Wilks Brothers and affiliated companies does not accept unsolicited resumes from recruitment agencies or fee based recruitment services. Recruitment agencies or recruitment services may contact for more information.

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.

I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation.

Required Experience:

IC