(USA) Member Specialist

Position Summary Provides member service. Maintains the checkout area. Resolves member issues and concerns. Promotes Sam's Club products and services. Provides guidance and support to members regarding self‑service technology. Processes member purchases. Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types. Follows company safety standards, procedures, and guidelines, including conducting safety sweeps. Follows proper procedures for handling merchandise. Corrects and reports unsafe situations to facility management. Maintains entrance and exit areas, verifies membership cards, reviews receipts, and secures club assets. Assists with the training of Member Frontline Services associates on company processes and procedures, teaches new technology and tool functionality, and delivers new programs rollout training. Ensures the area of responsibility is maintained in accordance with company policies, identifies shrink and damages, and complies with security and safety practices. Location 646 River Hwy, Mooresville, NC 28117-0000, United States of America Wages Hourly wage range: $18.00 to $26.00 per hour. Additional compensation may include premiums ranging from $0.35 per hour to $3.00 per hour, based on schedule, facility, season, or specific work performed. Benefits Health benefits: medical, vision and dental coverage Financial benefits: 401(k), stock purchase and company‑paid life insurance Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, voting and any applicable state laws Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U: company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books, and fees for a range of programs. Minimum Qualifications Retail experience including operating front end equipment (for example, cash register). Working with mobile retail applications. Preferred Qualifications Retail experience including operating front end equipment (for example, cash register). Working with mobile retail applications. Drug‑Free Workplace Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr Walmart