Patient Account Specialist - Hybrid

Job Description

Job Description

RCM - Patient Account Specialist - Payment Posting

Full-Time | Onsite -" Hybrid " | Salt Lake City, Utah Area

$20–$24 per hour, depending on experience

Entry level to experienced candidates welcome! Hiring for multiple roles!

In addition to competitive compensation, this organization offers:

• Generous benefits package
• Medical, dental, and vision insurance
• 401(k) with company match
• Generous paid time off
• Hybrid work schedule
• Career growth opportunities within a rapidly expanding organization
• Collaborative and supportive leadership team
• A mission-driven culture where employees and patients are genuinely valued

Why This Opportunity?

A rapidly growing, multi-state healthcare organization is seeking a Medical Payment Poster to join its Revenue Cycle team.

This organization has become one of the largest providers of specialized healthcare services in the Western United States , with operations spanning multiple states and ambitious plans for continued growth.

What makes this opportunity special is the balance it offers:

• Large enough to provide stability, resources, and long-term career growth.
• Small enough to maintain a collaborative, family-oriented culture where employees are genuinely valued.
• Mission-driven leadership focused on improving the lives of others.
• A people-first environment where both patients and employees come first.
• An organization that believes exceptional patient care begins by taking exceptional care of its team members.

The company's culture is built around four core values:

People-Obsessed
Putting patients, employees, and relationships first.

Relentlessly Improving
Continuously learning and striving to become better.

Innovative
Embracing change and finding better solutions.

Grateful
Leading with appreciation, humility, and respect.

About the Role

This is far more than a traditional payment posting role. You'll play a key role in protecting the integrity of the revenue cycle by accurately posting complex payments, reconciling deposits, researching variances, and ensuring that every dollar earned supports an organization committed to improving the lives of the patients it serves.

If you're the type of person who notices the smallest discrepancy, loves solving problems, and takes pride in getting things right the first time, we'd love to speak with you.

What You'll Do

• Post complex manual EOBs and non-electronic payments accurately.
• Reconcile payments, deposits, and bank activity.
• Investigate and resolve payment variances and missing payments.
• Monitor ERA posting activity and identify exceptions.
• Manage refund workflows and payment reconciliation processes.
• Track and maintain payment and deposit logs.
• Partner with billing, finance, and leadership teams to ensure revenue integrity.
• Identify opportunities to improve payment processes and efficiencies.

What You'll Bring

• 2+ years of medical payment posting experience.
• Strong understanding of manual EOB posting and payment reconciliation.
• Experience with bank reconciliations, deposits, and refund processing.
• Knowledge of CARC/RARC codes, payer adjustments, and remittance workflows.
• Experience with AdvancedMD, Waystar, or similar practice management systems.
• Exceptional attention to detail and strong analytical skills.
• Excellent communication and problem-solving abilities.

Preferred Experience

• Specialty healthcare, infusion, oncology, or high-dollar claims experience.
• Experience working with offshore posting teams.
• Proven ability to improve processes and identify payment discrepancies.

If you're looking for a stable, growing organization where your work truly matters and where you can make a difference while being part of a close-knit, people-focused culture, we'd welcome the opportunity to speak with you.

Apex Recruiting Professionals is specific to Healthcare Recruitment in RCM, Medical Office Support Staff, MA’s, RN’s, Administrative and Clinical Support positions. Our positions are not temporary or contract, they are direct hire with full benefits. Our purpose is people over profit. Our focus is on the human experience, building meaningful, lasting, successful relationships with our clients and candidates.

Company Description

Apex Recruiting Professionals is specific to Healthcare Recruitment in RCM, Medical Office Support Staff, MA’s, RN’s, Administrative and Clinical Support positions. Our positions are not temporary or contract, they are direct hire with full benefits. Our purpose is people over profit. Our focus is on the human experience, building meaningful, lasting, successful relationships with our clients and candidates.