Client Service Associate

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview At Gallagher, we’re united by a commitment to doing things the right way. As a Client Service Associate, you’ll play a key role in delivering exceptional service to our clients and colleagues. You’ll be part of a team that values collaboration, integrity, and continuous improvement. This is your chance to join a company that’s been shaping the future of insurance and risk management for over 100 years. How you'll make an impact Help ensure smooth operations by supporting the branch’s workflow processes. Create essential documents like certificates and reports, assist with client communications, and help maintain data accuracy. Directly contribute to client satisfaction, retention, and the overall success of the team. Help the team deliver on their promise of excellence by adhering to timelines and standards. About You Required : High School diploma/equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills. Preferred : Associate’s degree, professional certification, or equivalent training and experience preferred. Previous experience managing client relationships. Behaviors : A knack for staying organized and meeting deadlines. The ability to communicate clearly and professionally, whether in writing or over the phone. Comfort using tools and systems to create documents and manage data. A collaborative mindset and a willingness to support your team. A focus on delivering high-quality work that meets client needs. Exceptional organizational skills. Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills.

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Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get; depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity We value inclusion and diversity. We believe all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics. Equal employment opportunity will be extended in all aspects of the employer-employee relationship and reasonable accommodations will be provided to qualified persons with disabilities unless undue hardship. #J-18808-Ljbffr Arthur J. Gallagher & Co. (AJG)