Full Time Retail Stock Associate (Inventory Operations Shopkeeper) - Palo Alto

Inventory Operations Shopkeeper

As an Inventory Operations Shopkeeper, you will gain exposure to coveted luxury merchandise while executing operational and merchandising processes effectively and efficiently. In collaboration with the store team, you will facilitate a neat, clean and organized stockroom and sales floor. Your ultimate goal is to create a seamless experience between the back of house and our sales floor to bring The RealReal brand to life for our customers. If you are a self-motivated individual who thrives in a fast-paced, team environment, this could be the perfect match! Full time positions must have the ability to commit to 40 hours per week. Shifts will typically fall between 7:00AM to 4:00PM or 8:00AM to 5:00PM.

What You Get To Do Every Day

Utilize inventory management systems to scan, process and research merchandise shipments in accordance with TRR's inventory control processes

Prepare and ship customers' orders following quality, packing and shipping standards

Contribute to successful company growth and securing of our assets through implementation of TRR's Loss Prevention policies & procedures

Manage inventory movement by ensuring the accurate & timely processing of mark-downs, transfers & consolidations, receiving and POS transactions

Support product placement and outfitting that is reflective of trend, reinforces TRR's brand messaging, and inspires the customer

Proficiently use all core systems & technologies including but not limited to POS, Mac & Google Suite applications

Manage product presentation (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to TRR's standards

Assist in maintaining clean and organized selling floors and stockrooms

Support and model excellent customer service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication

Exhibit fluency in store operational procedures; ability to teach and assist all team members to perform daily store functions

Participate in all cycle and inventory counts as needed

Support the success of the store by performing other functions or tasks as needed or directed

What You Bring To The Role

Minimum Requirements:

1+ year of experience working in retail or customer service

Past success working in a fast-paced environment with the ability to prioritize multiple tasks

Able to handle customer interactions and potential issues/concerns courteously and professionally

Available to a work a flexible schedule that meets business needs to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts

Able to lift, carry or otherwise move objects weighing up to 25 pounds when merchandising the sales floor and use ladders or stairs

Excellent communication & time management skills

Able to use all store equipment and technology as required

Preferred Requirements:

Proficiency with Google Suite and Salesforce

Compensation, Benefits, + Perks

FULL TIME BENEFITS

$500/month bonus (at target)

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental, Vision & Commuter Benefits (applicable locations)

Paid Parental Leave

9 Paid Company Holidays

18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

The expected hourly rate for this role is $19.51-$22.29. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.