Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 after years of owning an independent agency, bringing with me a deep understanding of what it takes to build strong customer relationships and a high-performing team. Today, our office includes two team members who share that same drive for growth.

I graduated from the University of Central Florida and have been married since 2015; my wife and I have two girls and a boy, and when I'm not working, I love anything involving sports. Community involvement is very important to us, and this year we partnered with Tennessee Kids Belong to host a toy drive that directly supported local children in need.

Our office culture is built around ambition and positivity—we want team members who have big goals, who are motivated to earn great money, and who want to be part of something bigger than themselves. We offer PTO, bonuses, and unique incentives like leaving early on Fridays when weekly goals are met or earning a team trip for hitting annual goals.

If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION:
Cody Alexander - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.