Kimbrells Furniture Field Collections Agent

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

110-year-old company and stronger than ever!

Kimbrell’s Furniture is looking for a motivated, enthusiastic, and hard-working individual to join our Field Collections Team. The Kimbrell's Furniture Executive Office Credit Department is immediately hiring for a Field Collections Agent in our Columbia Market.

We know that for you to give your best, you need to be at your best; that’s why we are serious about work life balance. Position is Full time.

Responsibilities:

Visiting customers at their home addresses to inquire about their past due account

Evaluate past due account information provided and speak intelligently to a customer regarding their account status

Update account information as it applies in real time using a technical device

Use software to notate conversations with customers along with outcome of visit

Take payments from a customer using a technical device

Deliver notes and written correspondence to the address where it would apply, of past due customers

Communicate via email or telephone with Call Center, Store, and Executive Office Management where it would apply, regarding information, status, results, etc. encountered while in the field regarding a customer’s account.

The above list of responsibilities for Collector are subject to change or be added to during the course of employment as the operational needs of the department changes

Requirements:

Must have valid driver’s license

Cooperative disposition and the ability to work within structured parameters

Positive attitude

Desire to learn and develop professionally

Attention to detail and the ability to reason and think quickly and effectively

Excellent communication skills

Some experience in collections preferred but not required. Will train the right candidate

Must be available to work Mon- Sat between 8am and 7pm.

*The above listed are the major duties and responsibilities associated with Credit Specialist role; these responsibilities and duties may change during the course of employment. *

This position is temporarily remote.