Digital Technology Product Manager - Supply chain and TechOps

Digital Technology Product Manager – Supply Chain and TechOps This role is facilitated by PTR Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $80.00/hr – $85.00/hr Job Description This is a DT Product Manager position on the Jet program. The Senior Product Manager creates and drives the product strategy vision and roadmap of future supply‑chain initiatives. We are looking for an exceptional product manager to help guide and chart a course for United Airlines Tech Ops Supply Chain Digital Technology strategy. The Senior Product Manager is customer‑focused and technology‑savvy with a supply‑chain background, solving complex cutting‑edge problems and leading a high‑performance team. The Senior Product Manager will assume end‑to‑end accountability for a technical product with high ownership over critical features and the customer experience. This role is inherently cross‑functional and works closely with business partners, UX design, operations, IT, and executive teams to envision, develop, and launch innovative products. The Senior Product Manager is creative, highly analytical, and able to work extremely effectively in a matrix organization, synthesizing a variety of technologies into products and applications that customers love. Build an end‑to‑end understanding of the current Tech Ops Supply Chain ecosystem; be a passionate advocate for the customer and a subject‑matter expert on competitors and industry needs. Provide strong thought leadership and influence key stakeholders toward company goals. Understand and articulate business needs; conduct ongoing business research, leverage internal knowledge, and prioritize functional requirements. Conceptualize the needs of the business; build the product vision, strategy, roadmap, and requirements, and sustain build adoption while focusing on project management results and communicating effectively. Product Vision: Define the product vision in alignment with operational rhythms (annual planning, 3‑year planning, etc.). Use knowledge of both United and the industry to ensure the platform stays current with emerging technologies and industry trends. Strategy roadmap and requirements: Develop the product roadmap by defining both long‑term strategy and short‑term plans to achieve the product vision, assessing needs, opportunities, and pain points within United’s evolving systems landscape. Manage a cross‑functional process for prioritizing, delivering, and launching major product releases and incorporating enhancement requests to existing features. Deliver in a consistent cadence of releases. Translate customer needs into product requirements. Sustain: Ensure consistent execution of product lifecycle processes from concept to launch and beyond, acting as the internal and external authority and advocate for your focus area. Adoption: Readiness planning starts when a project is conceived. Communicate and coordinate launch across all organizations, including business and Digital Technology teams; pre‑coordinate with adopting teams. Define deliverable or update readiness materials (FAQs, etc.) as required to support launch. Project management results: Define long‑term and short‑term plans to achieve the product vision, coordinate activities into a single release, schedule risk management, and balance trade‑offs. Communications: Facilitate and develop content for meetings up to the VP level, delivering the appropriate message for the audience. Required Experience BS/BA degree in computer science, engineering, science, math, or related field; MS or MBA preferred. 7–10 years of progressive product management roles. 5 years of experience in supply‑chain inventory management or industrial supply distribution. Solid proven track record of driving multiple initiatives simultaneously, preferably within a large organization. Experience building, managing, and growing a product management team. Demonstrated expertise within industrial distribution and a track record of successfully managing products through the entire lifecycle, from inception to launch. A track record of delivering business results and managing a product or product line P&L. Competencies Strong change leadership, including the ability to coach and consult leaders on step‑by‑step change initiatives. Demonstrated ability to design complex solutions to create advanced software. General manager mentality, entrepreneurial drive, and proven influence skills. Exceptional written, verbal, and presentation skills; excellent interpersonal skills. Continuous improvement and innovation mindset, understanding emerging technologies and applying them creatively and with agility. Superior process design skills and operational orientation. Strong ability to lead cross‑functional teams and navigate a matrixed organization. Proven analytical and quantitative skills; ability to use hard data and metrics to back assumptions and develop business cases. Comfort with ambiguity. Thrives under pressure, working to aggressive timelines. Insatiable drive to get stuff done. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting; Airlines and Aviation #J-18808-Ljbffr PTR Global