Warehouse & Counter Sales Associate

Job Description

Job Description

QC Supply is hiring a Full-Time Warehouse & Counter Sales Associate in Washington, Iowa. This 40-hour-per-week role combines customer service, parts sales, and warehouse responsibilities. You will assist walk-in customers, manage showroom inventory, and fulfill orders. Benefits include medical, dental, 401(k) match, and PTO.About QC SupplyFounded in a garage in Schuyler, Nebraska, in 1982, QC Supply has grown into a nationwide eCommerce platform and distributor supporting the future of farming. Our more than 20 branches serve the farm, swine, and poultry industries while staying true to our small-town, community-first roots.As a Warehouse & Counter Sales Associate at QC Supply, you will play a key role in our Washington, Iowa branch. You will help maintain accurate warehouse inventory while providing excellent service to showroom customers. As a customer-facing representative of QC Supply, you will assist customers in person and by phone, identify their needs, recommend parts, and help ensure products move smoothly from arrival to delivery.If you thrive in a fast-paced environment and enjoy seeing tasks through from start to finish, this could be the perfect role for you. What You'll DoManage inventory: Receive, stage, stock, and organize incoming products while keeping the inventory management system accurate.Fulfill orders: Pick, pack, and prepare customer, vendor, and internal orders for safe, timely shipping.Support counter sales: Assist walk-in customers, process payments, and provide knowledgeable guidance on agricultural and equipment parts.Provide customer support: Answer incoming calls, respond to inquiries, and share current product offers or promotions.Maintain the facility: Help keep warehouse, stockroom, and retail areas clean, organized, and safe.What You BringPhysical readiness: Ability to safely lift and carry up to 50 lbs. unassisted and stay active throughout the shift.Technology skills: Comfort using computers, portable scanning tools, and general office equipment.Customer-first mindset: Strong communication and multitasking skills to balance warehouse duties with face-to-face sales and service.Relevant experience: Previous warehouse, distribution, or agricultural industry experience is preferred, but we are willing to train the right person.Required qualifications: High school diploma or GED and a valid driver's license. Forklift certification is a strong plus. Why Join QC Supply?QC Supply offers a competitive compensation and benefits package designed to support you and your family after eligibility requirements are met. Benefits may include:Medical, dental, and vision insuranceFlexible Spending Account (FSA) and Health Savings Account (HSA)Accident, critical illness, and legal insuranceLife and disability insurancePaid time off (PTO) and paid holidays401(k) match Role & ResponsibilitiesWarehouse & Inventory OperationsReceive and record shipments: Verify incoming freight and enter receipts accurately in the inventory management system.Organize stock: Stage, stock, and place incoming products in assigned warehouse bin locations.Fulfill orders: Pick, pack, and prepare customer, QC site, and vendor orders for secure, timely shipment.Maintain inventory accuracy: Complete cycle counts and physical inventories while helping prevent shortages.Keep work areas safe and organized: Maintain clean, orderly warehouse, stockroom, and facility workspaces.Counter Sales & Customer ServiceAssist walk-in customers: Greet customers, understand their needs, and help them identify the right industrial or agricultural products.Support phone orders: Process orders, answer product questions, and provide professional, solution-focused service.Share product knowledge: Explain product uses, recommend options, and communicate current sales or promotions.Maintain retail displays: Transfer stock to the retail area and keep shelves neat, organized, and appealing.Administration & General OperationsUse systems and equipment: Process transactions through POS systems, operate office equipment, and use computer software efficiently.Support the team: Maintain a positive, helpful attitude and assist with team needs or other duties as assigned. Qualifications & RequirementsEducation & ExperienceEducation: High school diploma or GED required.Experience: At least one year of warehouse or distribution experience preferred, ideally with inventory control knowledge.Industry KnowledgeFamiliarity with agriculture, related parts, and equipment is a plus.Willingness to keep learning and building product and industry knowledge.Technical & Operational SkillsValid driver's license and ability to drive a company vehicle, if needed.Current forklift certification with experience operating stand-up and sit-down lifts.Proficiency with portable warehouse technology and Microsoft OfficeCore Competencies & Soft SkillsCustomer focus: Provides prompt, respectful service and works to resolve customer needs effectively.Organization and adaptability: Prioritizes tasks, manages multiple responsibilities, and adjusts well to changing needs.Teamwork and communication: Communicates clearly and balances individual responsibilities with team goals.Integrity and safety: Follows company values, policies, and safety and security procedures.Physical AbilityAbility to safely lift and carry up to 50 pounds.AvailabilityAbility to work at least 40 hours per week, with flexibility for occasional overtime. JOIN US!If you are eager to bring your positive attitude, customer service focus, and warehouse and inventory experience to our team, we encourage you to APPLY TODAY! Benefits (Full-time roles only)Medical, Dental, Vision, Life, Critical Illness, Accident and Group Legal Insurance, Flex Spending Account, Health Savings Account, paid holidays, paid time off (PTO), and 401k match available after eligibility requirements are met. AAP/EEO StatementQC Supply is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.