Records and Registration Coordinator

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.The Temporary Academic Records and Registration Coordinator provides critical operational support to the Registrar's Office during the implementation of a new Student Information System (SIS). This two-year, full-time position serves as backfill for existing staff members who are participating in the implementation project or assuming additional project-related responsibilities.

The incumbent will support academic records, transfer credit evaluation, study abroad processing, course management, registration activities, and consortium enrollment processes. The position requires strong attention to detail, excellent organizational skills, and the ability to interpret and apply academic policies and procedures.

Job Description

Primary Job Responsibilities

Study Abroad and Transfer Credit Processing

• Review documentation for students who have completed coursework through approved study abroad programs.

• Evaluate foreign transcripts and convert approved grades to institutional equivalent grades in accordance with established policies.

• Record approved study abroad coursework and grades in the student information system.

• Create course records as needed to facilitate the posting of approved transfer and study abroad credit.

• Schedule and assign approved courses to student records following departmental and faculty review.
  
  
  
  

Consortium Enrollment Administration

• Coordinate enrollment processes for students participating in the Worcester Consortium.

• Process registrations for Holy Cross students taking courses at consortium institutions.

• Facilitate enrollment and registration of consortium students attending Holy Cross courses.

• Maintain accurate records and ensure compliance with consortium policies and procedures.

• Communicate with partner institutions regarding registration, enrollment status, and academic records.
  
  
  
  

Winter and Summer Course Approval

• Review requests from students seeking approval to take winter or summer courses at other institutions.

• Verify institutional accreditation and eligibility for transfer credit consideration.

• Evaluate proposed coursework to ensure it meets minimum contact-hour requirements and aligns with liberal arts curriculum standards.

• Process approvals and maintain appropriate documentation of decisions.

• Communicate requirements, decisions, and follow-up information to students and academic departments.
  
  
  
  

Academic Records and Registration Support

• Maintain accurate student academic records and ensure data integrity.

• Assist with course creation, scheduling, and registration-related processes.

• Respond to inquiries from students, faculty, and staff regarding registration, transfer credit, study abroad coursework, and academic records.

• Prepare reports and documentation as requested.

• Support other Registrar's Office operations as needed to ensure continuity of services during the SIS implementation project.
  
  
  
  

Support for Assistant Registrar of Curriculum

• Assist with creating the semester final exam schedule.

• Assist with proofing of semester schedules prior to the schedule being released.

• Assist with adding and updating reserved seats for courses.
  
  
  
  

Workday Implementation Support

• Assist with end to end testing of student services.

• Assist with training students on enrollment and other student functions of Workday.
  
  
  
  

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience.

• Demonstrated administrative experience in higher education, academic records, registration, student services, or a related field.

• Strong attention to detail and ability to accurately manage complex records and data.

• Excellent organizational, analytical, and problem-solving skills.

• Effective written and verbal communication skills.

• Proficiency with Microsoft Office applications and database or student information systems.

• Ability to interpret and apply academic policies and procedures while maintaining confidentiality.
  
  
  
  

Preferred Qualifications

• Experience working in a Registrar's Office or academic administration environment.

• Knowledge of transfer credit evaluation, study abroad programs, and student records management.

• Experience with student information systems and data-entry processes.

Additional Information:

This position works closely with the Registrar's Office staff, academic departments, and other offices across the college.

This is a full-time, temporary two-year position designed to support continuity of operations during the implementation of a new Student Information System. The position works closely with Registrar's Office staff, academic departments, students, faculty, and external partner institutions.

The hourly range for this position is $27.00 $32.00/hour.

Weekly Hours:

40

Annual Work Schedule:

52 week

(For Seasonal and Temporary Positions, this will be determined by the manager)

Application Instructions

For all administrative and academic positions, please upload a current resume and cover letter. In your cover letter, please reflect on how your professional and personal values align with the Mission of the College.

For all other positions, resume and cover letters are optional, but your most up-to-date work experience and educational background are required.

Applications will be accepted until the position is filled. However, priority consideration will be given to applications submitted within 30 days of the posting date.

Additional Information

To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance .

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at View email address on us.fitly.work, or by calling View phone number on us.fitly.work.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.