Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2026 and we are brand new and growing. I was recruited by State Farm to become an agent, and Im excited to build a strong team from the ground up. I hold a bachelors degree in accounting as well as an MBA. Im married with kids, and outside of work I enjoy spending time with friends, playing cards, traveling, and staying active.

Our agency offers work-life balance, licensing reimbursement, and bonuses for candidates who come in already licensed. Im focused on creating an environment where team members can grow alongside the business and be part of something from the beginning.

Our culture is centered around hard work, integrity, and growth. Im looking for someone who is coachable, ambitious, and committed to building a career. If youre someone who wants to be part of a brand-new agency, contribute to its success, and grow as the business grows, this could be a great opportunity for you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Baseem Taraji - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.