Profit Center Office Administrator

Profit Center Office Administrator

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.

Hajoca is looking for a Profit Center Office Administrator at their Lancaster, PA location.

Are you organized and detail-oriented? Are you able to efficiently manage competing priorities? Do you thrive on analyzing and solving problems to help ensure the business runs smoothly? If so, we'd like you to join our team as a Profit Center Office Administrator.

About the Role:

You will:

• Perform accurate and timely invoicing of all customer shipments daily. Inform appropriate teammate of any discrepancies noted on tickets that require review.
• Generate daily invoice preview reports for management review.
• Obtain, review, submit, and approve expense vendor invoices in an accurate and timely manner, reconciling within the Accounts Payable (AP) approval system or via credit card statements as needed.
• Review purchase order debit memos and debit cancellations ensuring all required documentation is included and communicate the information to the Centralized AP team in an accurate and timely manner.

• Assist with identifying and resolving vendor invoice/purchase order discrepancies for invoice reconciliation by the Centralized AP team.
• Reconcile daily cash sale transaction payments and cash funds in the system, prepare the bank deposit, scan and process checks, prepare and submit required deposit paperwork to the Support Center.
• Reconcile petty cash transactions monthly, prepare and submit required deposit paperwork to the Support Center.
• File invoiced pick tickets, manifests, Hazmat manifests, receiving paperwork, deposit backup, and all reconciled reports daily. Maintain required files including credit card authorization forms and deposited checks in accordance with Company policy.

• Create and maintain customer files in the system including tax exemption information, retain customer Tax Exemption Certificates per Company policy.
• Perform daily, weekly, and monthly duties as defined by the Manager and Company policy.
• Investigate, resolve, and respond to all customer, vendor, Credit Manager, and Support Center inquiries in a timely manner.
• Assist co-workers in servicing customers including answering incoming calls, faxing, filing, and photocopying.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• 1 or more years of experience in a customer service, accounts receivable, accounts payable, or similar role.
• Knowledge of basic accounts receivable/payable bookkeeping practices and terms.

Our ideal candidate will also:

• Be able to use Microsoft Office software to communicate via email and to review reports and documents.
• Demonstrate outstanding customer service and interpersonal communication skills.
• Possess a high level of accuracy and attention to detail.
• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
• Be able to research, analyze data, and solve problems.
• Be able to prioritize work projects and multi-task.
• Read, write, speak, and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
• Be able to learn and operate the computer related systems used to process customer invoices, vendor invoices, and cash sale payments.

The Benefits of Working With Us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

• Medical, dental, vision, and prescription coverage
• Accident, Hospital Indemnity, and critical care coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare, dependent care, and commuter benefits
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service

• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits

*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.

EEOC Statement

Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

Background Screening Statement

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws. #MON #ZR