Shift Supervisor- Airport

Shift Supervisor

We are looking for qualified, friendly, motivated, and detail-oriented Shift Supervisors to join our highly skilled and fast-growing team!

CC Holdings Restaurant Group offers:

• Weekly pay
• Bonus programs
• PTO
• Insurance contributions
• 401(k)
• Employee discounts
• Growth opportunities

We are a locally owned and operated restaurant group with café locations throughout the Indianapolis area.

At CC Holdings, our team is dedicated to serving both guests and team members through our HEART Culture:

• Heartfelt
• Efficient
• Accountable
• Respectful
• Team-Oriented

We are hiring Full-Time and Part-Time Supervisors (including Sandwich Artist/Cashier/CSR responsibilities) for our Brands (Java House Bistro, Lift Off, and Shapiros) location at the Indianapolis International Airport.

If you are looking for a fun, fast-paced work environment with growth opportunities, this could be the perfect fit for you.

This position is located at the Indianapolis International Airport and operates:

• Monday through Sunday
• Nights and weekends required
• 5:00 AM – 11:00 PM (shifts vary)

The anticipated start date for this position can range from October through December, depending on hiring and onboarding timelines.

Requirements:

• Must have a valid driver's license to obtain an airport parking pass
• Supervisory experience in the food industry preferred
• Flexible schedule availability required

Responsibilities:

• Oversees daily shift operations and employee performance
• Maximizes customer satisfaction by handling requests and resolving complaints professionally
• Maintains a clean, organized, and fully stocked workspace
• Ensures smooth daily production and service operations
• Performs sandwich artist, cashier, and CSR responsibilities as needed
• Prepares sandwiches, wraps, salads, and protein bowls according to Nature's Table standards
• Maintains food safety, sanitation, and quality standards at all times
• Processes cash, debit, and credit card transactions accurately
• Balances cash drawers and follows all cash handling procedures
• Provides excellent customer service and promotes a welcoming environment
• Assists with training and mentoring new team members
• Supports operations while maintaining company standards and culture

Additional Leadership Responsibilities:

• Lead the shift from start to finish (opening, mid, and closing shifts)
• Set the tone for urgency, hospitality, and professionalism
• Ensure proper station coverage and team positioning
• Adjust staffing in real time based on business volume
• Maintain smooth service flow and prevent bottlenecks at the register, expo, or kitchen

Qualifications:

• Prior supervisor, sandwich artist, cashier, or CSR experience preferred but not required

Essential Functions & Physical Requirements:

The essential functions of this position may include standing and walking for extended periods, moving throughout the restaurant and work areas, preparing and handling food, operating restaurant equipment, interacting with customers and team members, maintaining cleanliness and sanitation standards, and performing other duties necessary for the operation of the restaurant. The position may require lifting, carrying, pushing, or pulling items consistent with the requirements of the role. Employees must be able to perform the essential functions of the position, with or without reasonable accommodation. Reasonable accommodation may be available for qualified individuals with disabilities. Accommodation requests will be evaluated on an individualized basis in accordance with applicable law.