Default Loan Servicing Specialist-Bankruptcy-ServiceMac

Job Title

Service Mortgage Accounts Specialist

Job Description

Service mortgage accounts to ensure all bankruptcy activities are processed in compliance with all state and federal laws while maintaining compliance with Investor, Insurer, Agency, and company guidelines. Conduct a complete review of files to ensure all bankruptcy time frames have been met. Manage bankruptcy proceedings on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, insurers, trustees, appraisers, and any other party involved with bankruptcy. Monitor activities by reviewing bankruptcy proceedings, records, and time frames, in addition to working all system/database activities throughout the bankruptcy process. Diligently follow up on all outstanding requests and telephone calls from internal and external partners. Audit accounts for expense compliance and ensure proper application to system of record. Perform required research on loans with questionable items such as the application of payments, proper notification, and any other situation that may arise. Manage exception reporting used as key controls for minimizing risk.

Qualifications

High School diploma or equivalent. 3+ years of directly related experience. Working knowledge of fundamental concepts, practices and procedures of department. Good verbal and written communication skills. Extreme attention to detail and ability to adhere to strict guidelines and procedures. GSE and Government experience preferred. System of Record experience preferred. Working knowledge of computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook experience preferred.

Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law.

Pay Range

$23.37 - $31.15 Hourly

Benefits

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.