Senior AI Architect - Insurance

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Business Domain Architect – Insurance

Senior domain architect with 13+ years experience combining deep business domain expertise with cloud, data, AI and agentic AI architecture. Strong Azure & GCP architecture knowhow with working knowledge of AWS

Locations: Bangalore/Chennai/Delhi NCR/Pune/Hyderabad. Mode: Hybrid / client-facing Primary cloud: Azure + GCP; AWS working knowledge Domain focus: Policy, claims, underwriting, actuarial

ROLE PURPOSE: Own business domain and technical architecture for insurer transformation across policy, underwriting, claims, billing, actuarial/pricing, distribution, reinsurance and customer servicing. Translate business and regulatory goals into secure Azure/GCP-led cloud, data, AI and agentic AI architectures.

KEY RESPONSIBILITIES MUST-HAVE EXPERIENCE AND SKILLS
• Demonstrate strong knowledge of Insurance capabilities across P&C, life, health and reinsurance value chains, from quote, bind and policy issuance through claims and servicing, and use this knowledge to shape capability maps and target-state architectures.
• Advise on insurance transformation initiatives, including core platform modernization, digital journeys, data and analytics platforms, automation, cloud migration and enterprise AI adoption.
• Provide insurance-domain architectural guidance for Azure and GCP solutions supporting policy administration, claims, underwriting, billing, actuarial, distribution and customer-service platforms, without necessarily being responsible for hands-on engineering or platform configuration.
• Identify and shape AI and agentic AI use cases relevant to insurance, such as claims intake and triage, underwriting workbenches, policy-servicing copilots, fraud investigation and actuarial insight agents.
• Understand and guide the application of RAG, vector search, document grounding, tool use, guardrails, explainability, human-in-the-loop review, GenAIOps, evaluation and responsible AI within insurance processes and regulated data environments.
• Define and guide canonical data and integration patterns across policy administration, claims, billing, CRM, broker and agency portals, data platforms and SaaS/COTS insurance systems.
• Lead domain-focused workshops with insurance product, operations, actuarial, risk, compliance, security, enterprise architecture, engineering and vendor stakeholders across India and Portugal.
• Provide architectural oversight through insurance reference architectures, architecture decision records, non-functional requirements, risk and compliance reviews, solution assessments and governance forums.
• Work closely with cloud, data, application, security and AI engineering teams that are responsible for detailed design, development, configuration and implementation.

- 13+ years in technology/consulting, including 5+ years in architecture and 5+ years in insurance transformation programs.
- Deep insurance knowledge in at least one major line: P&C, life, health or reinsurance; strong understanding of policy, billing, claims and underwriting.
- Hands-on architecture depth in Azure and GCP; practical familiarity with AWS, hybrid integration, identity, network, security and cloud governance.
- Strong data and integration skills: APIs, events, lakehouse/warehouse, master data, document processing, workflow, microservices and COTS/SaaS integration.
- Good AI and agentic AI architecture know-how: LLMs, RAG, multi-agent patterns, vector databases, LLMOps/GenAIOps, model evaluation, guardrails and AI risk.
- Working knowledge of privacy, consent, auditability and regulatory expectations relevant to India and EU markets, including GDPR where applicable.
- Excellent English communication; able to influence business and technology stakeholders across CET/IST overlap.
PREFERRED QUALIFICATIONS
• Azure Solutions Architect Expert 
• Google Professional Cloud Architect 
• AWS Solutions Architect Associate/Professional
• TOGAF/Business Architecture and insurance credentials such as LOMA, AINS, CPCU or equivalent 
• Experience with Guidewire, Duck Creek, Majesco or OneShield is valuable.

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

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