CHILD SUPPORT CASE PROCESSING ANALYST - 73004767
$38.76k - $45kFDOT Northeast Florida
Child Support Case Processing Analyst
The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.
This Revenue Specialist II - Child Support Case Processing Analyst position, on the Interstate Actions Team, performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:
- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Assisting customers
- Interacting with legal services providers, other states, employers, and other business partners
- Making decisions based on case information and provided documentation
Minimum requirements include:
- Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II.
- Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfers).
This is a full-time (40 hours per week) position; standard workday of 8am 5pm, Monday through Friday. This role may be eligible for part-time telework after you complete required training and reach an acceptable level of proficiency (some days working remotely, all other working days will be at the Tampa Service Center, in Hillsborough County, FL).
Salary: $38,760.36 - $45,004.08 / annually. Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
FDOT Northeast FloridaVacancy posted 4 days ago
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