Medical Administrative Assistant

Medical Administrative Assistant: Medical Administrative Assistant support the day-to-day administrative operations of our medical office/healthcare practice. ### Job duties - Greet patients and check them in and out - Answer phones, emails, and patient questions - Schedule, reschedule, and confirm appointments - Maintain and update patient records and demographics - Verify insurance eligibility and collect copays - Obtain and process referrals and prior authorizations - Prepare medical charts and documentation - Enter patient and billing information into electronic health record (EHR) systems - Process medical forms, records requests, and correspondence - Communicate with physicians, nurses, pharmacies, laboratories, and insurance companies - Handle medical records while maintaining patient confidentiality - Collect and process payments - Submit or assist with insurance claims and billing - Coordinate referrals, testing, and follow-up appointments - Prepare exam rooms or assist with basic office workflow, depending on the position - Order office supplies and maintain administrative files - Follow HIPAA and other healthcare privacy requirements - Assist providers and clinical staff with administrative tasks ### Preferred skills - Customer service and communication - Computer and data-entry skills - Attention to detail - Organization and multitasking - Knowledge of medical terminology - Insurance and billing familiarity - EHR/EMR experience - Professional phone etiquette - HIPAA awareness - Ability to work with patients in a professional and compassionate manner >