National Collector
Central Transport
Collections Specialist
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently seeking a Collections Specialist for our Corporate office in Warren, MI. We are in search of an assertive, highly organized individual who is looking to begin a career, or is looking to take the next step. This customer facing role is a critical position to maintaining customer perception of our organization as well as to ensure timely payment for services rendered.
This is a tremendous opportunity for those seeking full-time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast-paced, top performing transportation company, we want to hear from you.
Job Responsibilities:
- Locate and notify customers with delinquent accounts via phone/email/mail
- Maintaining and notating all necessary information regarding customer and account status
- Addressing billing inquiries
- Building and maintaining a positive relationship with customers
- Working effectively with other team members
- Communicating with sales team members as needed regarding account status
- Providing overall collections support as necessary
The Ideal Candidate Will Possess The Following:
- Superior communication skills including: listening, speaking, reading and writing
- Strong attention to detail and sense of urgency
- Ability to maintain professional demeanor at all times
- Experience with Microsoft Office; MS Word, MS Excel, MS Outlook
- Strong attention to detail and ability to follow up consistently
- Affinity for detailed note taking and investigation/research
- Positive outlook/team player
- Call center/customer service/collections experience is preferred, but not required
- Associates Degree in a Business or Accounting related field is preferred but not required
- Current students that are able to work full time are encouraged to apply!
Vacancy posted 2 days ago
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