Odoo Support Specialist

Previous Odoo Support Specialist – Full-time – AEST (Australian Eastern Standard Time) We’re looking for a highly skilled Odoo Support Specialist to support our growing multi-company setup. If you love solving problems, keeping data clean, and helping teams use Odoo the right way, this role is for you. What You’ll Do Tier 1 Odoo Support Be the first point of contact for staff questions Troubleshoot functional issues across Accounting, Sales, Purchase & Inventory Escalate technical bugs to our AU Tier 2/3 partner Accounting Support Bank reconciliations across multiple companies Review clearing accounts & categorize journal entries Assist with month-end close Data Cleanup & System Management Merge duplicate contacts/products Fix data integrity issues Manage safe Import/Export updates SOPs & Training Create clear “How-to” guides Build and maintain SOP libraries Run basic user training sessions Skills Required Strong Odoo functional experience (v18 preferred) Solid understanding of Accounting, Sales, Purchase & Inventory modules Strong grasp of double-entry bookkeeping Confident in explaining how transactions affect the Balance Sheet & P&L Skilled with Odoo Import/Export tools Fluent English (written + verbal) — essential for documentation & training Detail-oriented, proactive, and safety-first with data Why This Role Matters You’ll be the backbone of our day-to-day Odoo operations — keeping data clean, supporting users, and ensuring our multi-company environment runs smoothly. You’ll work closely with our finance team and coordinate with our AU technical partner for escalations. #J-18808-Ljbffr