Senior Software Engineer (IKS service&agent platform)

Company OverviewIntuit is the global financial technology platform that powers prosperity for the people and communities we serve. With tens of millions of customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.Job OverviewIntuit is seeking a Staff Software Engineer to join the Core Platform Engineering Team. The role requires developing and ensuring the seamless functioning and reliability of the Kubernetes Platform across Intuit. The successful candidate will be responsible for managing and maintaining Intuit Kubernetes Services (IKS) clusters hosting Intuit flagship products of TurboTax, Quickbooks, Mailchimp, as well as Intuit Platforms such as Identity, API Gateway, and Service Mesh. Responsibilities include all aspects of platform development, deployment, service adoption, configuration, optimization and troubleshooting. The ideal candidate must have expert knowledge of Kubernetes, AWS, cloud native design patterns, networking, troubleshooting, tools and automation.Responsibilities Applies comprehensive understanding of the business, customer needs to expertlydesign, develop and implement capabilities, tools and processes that deliver highlyavailable, scalable and reliable customer experiences. Utilizes extensive expertise in system engineering, software development, criticalthinking, industry best practices, and AI to develop innovative solutions towards buildinghighly available, scalable and reliable platforms. Expertly builds, operates, and scales services running on AWS EKS. Collaboratesclosely with Intuit Product and Platform Development Teams to plan, prioritize anddesign highly available cloud architectures. Contributes to critical platform components and drives operational excellence throughautomation, observability, and process optimization. Troubleshoots complex issues and effectively manages stakeholder expectationsthrough clear communication and proactive updates. Participates in on-call and support rotations, driving incident recovery, resolution andRoot Cause Analysis (RCA). Provides technical leadership by guiding the team on system design andimplementation, ensuring best practices are implemented. Participates in mentoring junior and senior engineers, promoting an environment oflearning and growth within the team. Gathering functional requirements, developing technical specifications, and project & testplanning Design and implement proofs of concepts (POC’s), productize components and features. Roughly 70-85% hands-on coding Resolve defects/bugs during QA testing, pre-production, production, and post-releasepatches Work cross-functionally with various Intuit teams: product management, QA/QE, variousproduct lines, or business units to drive forward results Contribute to the design and architecture of the project Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.QualificationsTo be considered for the role of Sr Software Engineer, candidates must possess the following qualifications:Experience with Agile Development, SCRUM, or Extreme Programming methodologiesBS/MS in computer science or equivalent work experience3+ years of experience working in software development, production engineering, building and managing large-scale systems on AWS.3+ years of solid development experience in building RESTful services using Go, Python, Java/J2EE (Spring, MVC, and Hibernate), and/or NodeJS. Candidates with experience in open-source development preferred.Hands-on experience with KubernetesGood understanding of container orchestration and cloud technologiesProgramming experience with any of the following: Go, Python, Object-orientedprogramming languagesExperience with the entire Software Development Life Cycle (SDLC)Good understanding of microservices architectureSolid communication skills: Demonstrated ability to explain complex technical issues toboth technical and non-technical audiencesStrong understanding of the Software design/architecture processExperience with unit testing & Test Driven Development (TDD)Strong understanding of generative AI concepts and fundamentalsHands on experience on generative AI projectWe are seeking a Software Engineer who is passionate about delivering uptime, reliability, and scalability for our customers. If you possess the above qualifications, we encourage you to apply for this exciting opportunity!Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Mountain View $171,000 - $231,500