Assistant Bakery Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms

At Nothing Bundt Cakes , the Assistant Bakery Manager keeps the atmosphere upbeat
and the sweets coming. Every day is delicious and satisfying. And as part of this
successful and growing brand, there is no shortage of opportunities for promotion. But
personal growth and bringing joy to people every day are just a couple of perks of
working in our bakery.

The Nothing Bundt Cakes (NbC) Bakery Assisstant Manager helps direct the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, and work environment.. The ultimate objective of this role is to  ensure the highest quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. The Bakery Awsistant Manager exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand.  

Accountabilities/Duties:  

• Team Leadership 
  • Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment. 
  • Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.  
  • Engages frequently with team members to gain insight into workload and progress, address any challenges and course-correct as needed. 
  • Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, conducts quarterly reviews, and addresses any performance issues in a timely, effective manner.
  • Identifies future leaders and cross-trains team members as appropriate to build individual capabilities and ensure adequate bakery coverage. 
  • Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
• Business Operations
  • Facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits. 
  • Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.     
• Local Marketing
  • Leads proactive community outreach to increase brand visibility in the market and engage in brand-aligned events while responding appropriately to external requests for NbC contributions.  
  • Coordinates special event participation with local businesses, schools, and other community organizers.

Core Values and Leadership Competencies: 

• Servant’s Heart 
  • Goes above and beyond to support and develop the team and create a superior guest experience. 
  • Keeps the good of the team and guests ahead of personal interests or gain. 
  • Leads by example and displays humility and empathy for others.
• Spirit of a Champion 
  • Demonstrates an intense drive, a commitment to excellence and a passion to succeed.  
  • Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.  
  • Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance.
• Genuine Connections 
  • Projects warmth, enthusiasm, and optimism that attracts and energizes others. 
  • Builds positive, productive relationships and communicates often and openly.  
  • Serves as a strong Cake Celebrity/Brand Ambassador in the local community. 

Knowledge, Skills, and Abilities:

• Understands basic retail math.
• Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. 
• Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.  
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.  
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.   

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus. 
• 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or food service industries. 
• Foodservice safety training certificate (or required to obtain within 30 days of employment). 
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.   

Work Availability: 
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. 

Here are some others:

We have great operating hours – no late nights!
Cake discounts. Yummm!
This job is fun. It’s literally a piece of cake!
This is a great place to make new friends!
We love to celebrate and bring joy to the community.

Apply now. Joy is the job.